J.B.A. INFINITI of Ellicott City - Service Center

My coordinator is knowledgeable about my vehicle. Always ready to serve. Always friendly. Waiting lounge and restroom always clean. ready to serve. Always friendly. Waiting lounge and restroom always clean. More

Good quality service with professional staff and customer service. Byron and the Service Team are very knowledgeable and thorough. service. Byron and the Service Team are very knowledgeable and thorough. More

Best Infiniti dealer in Maryland hands down. You will not fine any better dealerships and service center in Maryland fine any better dealerships and service center in Maryland More

Everyone was very nice. The waiting room is clean. The service was very fast. Thanks service was very fast. Thanks More

The facility was very clean and staff was attentive and efficient. Work was performed as explained and expected. efficient. Work was performed as explained and expected. More

My husband has purchased two vehicles from JBA which says a lot. Very satisfied with the service I received. a lot. Very satisfied with the service I received. More

I always get great service at this dealership. Employees are very professional and the facility is top notch! are very professional and the facility is top notch! More

I went in for a recall… the dealership itself was very clean… everyone was very professional and the whole staff was just on their job… clean… everyone was very professional and the whole staff was just on their job… More

JR is always 100% customer service driven. I am always satisfied with his recommendations and trust him completely My car runs as good today as the day I bought it satisfied with his recommendations and trust him completely My car runs as good today as the day I bought it More

Appreciate the overall professionalism and attention to detail. JR and the team quickly provided an assesmment verbally and online with recommended repairs. But the biggest surpirse of the day was the unad detail. JR and the team quickly provided an assesmment verbally and online with recommended repairs. But the biggest surpirse of the day was the unadvertised discounts on my service bill. Anytime you can save a few dollars is always appreciated. Been taking my car to JBA since it was new. 7 years and 75K miles later, I still enjoy driving my Q50. Thank You. More