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J.B.A. INFINITI of Ellicott City
Ellicott City, MD
240 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 240 reviews
October 23, 2021
My coordinator is knowledgeable about my vehicle. Always ready to serve. Always friendly. Waiting lounge and restroom always clean. ready to serve. Always friendly. Waiting lounge and restroom always clean. More
by Sandra coger
Employees Worked With
October 20, 2021
Good quality service with professional staff and customer service. Byron and the Service Team are very knowledgeable and thorough. service. Byron and the Service Team are very knowledgeable and thorough. More
by Murk
Employees Worked With
October 17, 2021
Best Infiniti dealer in Maryland hands down. You will not fine any better dealerships and service center in Maryland fine any better dealerships and service center in Maryland More
by Lexofam
Employees Worked With
October 10, 2021
Everyone was very nice. The waiting room is clean. The service was very fast. Thanks service was very fast. Thanks More
by Roy_j_ross
Employees Worked With
September 28, 2021
The facility was very clean and staff was attentive and efficient. Work was performed as explained and expected. efficient. Work was performed as explained and expected. More
by Dkuessner
Employees Worked With
September 25, 2021
My husband has purchased two vehicles from JBA which says a lot. Very satisfied with the service I received. a lot. Very satisfied with the service I received. More
by seansdad729
September 24, 2021
I love this place. Their overall service is excellent, even during a pandemic! JR handles service excellently. even during a pandemic! JR handles service excellently. More
by msmith732
September 17, 2021
I always get great service at this dealership. Employees are very professional and the facility is top notch! are very professional and the facility is top notch! More
by Gary P
Employees Worked With
