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J.B.A. INFINITI of Ellicott City

Ellicott City, MD

4.7
240 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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8431 Baltimore National Pike

Ellicott City, MD

21043

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Showing 240 reviews

January 15, 2011

Pleasant,curtious,prompt salesman. Got deal I was looking for with very little effort.Very comfortable environment. This is the first completely satisfying car buying experience I have ever had.It was a real More

by gfloyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
salvatore pasta - rich holliday, Ricky Thompson, Sal Pasta
December 29, 2010

I did not purchase my car from JBA but the salesman was extremely accommodating and patient when he familiarized me with many aspects of the car. The overall experience with this car dealership was excell More

by hannahmerez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Byron Smith, Jr.
November 12, 2010

Everyone at the dealership was a pleasure to deal with, esp. Rich Robbins who explained all details in a professional and clear way. Such a smooth, honest and pleasureable experience compared to other dea More

by TAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Three
October 07, 2010

Sal was very friendly and all round nice guy to deal with. Sal should get a raise!! My experience with Sal was great. I would remmend all my friends to him. I did not feel pressured, plue he gave me More

by sharonmcoppola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore Pasta, Sal Pasta
September 02, 2010

I have bought my last 5 cars from here and honestly I don't trust any other dealer besides JBA. They are honest, delivery on time, and the process is smooth. I recommend JBA for first time buyers to li More

by tbpatel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan , Ricky Thompson
September 02, 2010

I recently purchased a used car from JBA and as a college grad buyer - I was scared. Steve helped me with the process and made sure I was comfortable thought the whole deal. JBA and their sales associates More

by megpan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Ricky Thompson
August 30, 2010

Great experience. I shopped all the infiniti dealerships within a 50 mile radius and JBA gave me the best price. I felt very comfortable with dealing with them and felt like the GM, Dan was a straight forw More

by ellis18411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan (GM) and Matt, Ricky Thompson
August 23, 2010

Purchased 2 cars from this dealer last month 7/2010, The absolute best experience I have had in 30 years. Everyone from the sales person to the finance manager was outstanding. All my questions answered, More

by caguerrero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Thompson \ Brian Paitsel, Ricky Thompson
May 31, 2009

Sales person wasn't interested in me at all. After 1-2 minutes test drive on some streets around dealership (not even close to highway) when i asked if we can go drive on rt. 29 he said 'go back to dealer More

by slavyan
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
he didn't introduce himself
December 29, 2006

During my car search, this dealer offered the best price in the VA-DC-MD area. Reasons for the "4" ratings: - Didn't return phone calls that promptly and I had to call back multiple times. - Had to star More

by rs2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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