Back

J.B.A. INFINITI of Ellicott City

Ellicott City, MD

4.7
240 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Contact Dealership

8431 Baltimore National Pike

Ellicott City, MD

21043

Directions

By Type

Showing 240 reviews

April 27, 2011

Long distance internet sale generated through Autotrader for a new, last year's model G37. Negotiations went very well--very straightforward. Excellent service and coordination with the shipment. Good follo More

by bzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore Pasta, Sal Pasta
April 27, 2011

I was in the market for a specific vehicale and JBA happened to have one in stock. I was leary about driving an hour to an auto dealership, having had bad experiences at dealerships in the past that w More

by billdvldog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore (Sal) Pasta, Sal Pasta
April 27, 2011

I had an absolutely wonderful experience here at JBA Infiniti in Ellicott City! I was greeted in such a manner that was welcoming and not at all pushy. Mr. Pasta is by far the best car salesman I have e More

by lovemymini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore Pasta, Sal Pasta
April 23, 2011

My experience at JBA Infiniti was very positive and resulted in the purchase of a used M35. I called the dealership on a Thursday and was given to Rich Robbins. Rich patiently listened to some of my More

by grayone49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rich Robbins, Richard Holiday, Shannon, Salvatore Pasta, J.R.
April 13, 2011

Our experience with JBA Infiniti was one of those rare instance of having a pleasant time while buying a car. We've bought several cars over the years and we can sincerely say our experience at JBA was e More

by elrhue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis and Richard, Ricky Thompson
April 04, 2011

On march 19 i purchased a EX35 from JBA and sales represenitive Rich Robbins, i originally was looking to purchase a G35, working with rich with no pressure myself and my wife found the quality small More

by shorty20850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Robbins
April 04, 2011

I am not big on high pressure sales people. Matt was easy to work with. he is a relativelyt new sales person and on questions that I had that he did not have answers for he was quick to fin out the ans More

by fbrown1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Jackson, Ricky Thompson
March 13, 2011

Today I purchsed a G37X and the experience was great. Rich was friendly, informative and accomodating. We discussed a lease, took a test drive and he explained all the details in full. I never felt press More

by Altag12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Robbins
February 20, 2011

My wife and I were negotiating on the purchase of a QX56 on 2/19/2011. While spending a few hours waiting on the salesman and sales manager going back and forth, we were told they are selling the model we w More

by dastraub
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Higgins
February 01, 2011

It was a pleasure working with Rich – the entire process was absolutely great! We agreed on a mutually acceptable lease-price with no time consuming nonsense and unnecessary sales tricks. We were looking More

by hroshkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Robbins, Ricky Thompson
...
23