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J.B.A. INFINITI of Ellicott City
Ellicott City, MD
240 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 240 reviews
March 08, 2023
JBA Infiniti in Ellicott City is the best dealership I have ever worked with. It’s a warm and inviting atmosphere that makes you feel very comfortable. You receive 1 on 1 attention and the sales associate have ever worked with. It’s a warm and inviting atmosphere that makes you feel very comfortable. You receive 1 on 1 attention and the sales associates are super knowledgeable and very helpful, especially Ray Moore! I highly recommend this dealership! More
by GDLOVELY
Employees Worked With
February 09, 2023
Everything went well. I now have somewhere to take care of my car service needs. I now have somewhere to take care of my car service needs. More
by sharri1973
Employees Worked With
January 24, 2023
JBA Infiniti did an their normal excellent job. As usual, I've come to expect only the best from them and they have always delivered. As usual, I've come to expect only the best from them and they have always delivered. More
by frankdj3
Employees Worked With
Other Employees :
The person who signed me in, J.R. , the technician, the housekeeper, and the admin/sales person.
December 07, 2022
the waiting area was clean and comfortable People in waiting area did practice social distance. waiting area did practice social distance. More
by sharon.johnson
Employees Worked With
December 01, 2022
The employees are competent proffessionals and are friendly and polite.They take their jobs seriously.They take the time to listen to what you have to say and give suggestions that are in ones best in friendly and polite.They take their jobs seriously.They take the time to listen to what you have to say and give suggestions that are in ones best interest . More
by Mamahawk28
Employees Worked With
Jorden Lee
October 27, 2022
Fantastic service experience. Byron, my service consultant was exceptionally knowledgeable and attentive to detail as he thoroughly and professionally addressed all of my service c Byron, my service consultant was exceptionally knowledgeable and attentive to detail as he thoroughly and professionally addressed all of my service concerns. More
by bgainers
September 22, 2022
Finished the time it was promised work done correctly and car always washed when finished car always washed when finished More
by Pryor1
August 04, 2022
Dealership is great very friendly professional I highly recommend if you are looking for great deals . recommend if you are looking for great deals . More
by Jordanjc@verizon.net
Employees Worked With
Other Employees :
JR in the service department.
July 12, 2022
Very happy with Jr. My service manager add the Vehicle checked out properly and there ARE no problems at this time My service manager add the Vehicle checked out properly and there ARE no problems at this time More
by supercp0282
Employees Worked With
