J.B.A. INFINITI of Ellicott City

Great friendly service I purchased my car from jba and my salesman was Harley he was attentive and answered every question I had . I was very pleased when I left there and w I purchased my car from jba and my salesman was Harley he was attentive and answered every question I had . I was very pleased when I left there and will return for my next car there and gladly have Harley as my salesman . More

Excellent Service When I needed a car, Mr Harley made sure all my questions were answered and helped me find the car I was looking for. He is trustworthy and does his b When I needed a car, Mr Harley made sure all my questions were answered and helped me find the car I was looking for. He is trustworthy and does his best to help those in need of a vehicle. I would recommend Mr Harley for his exceptional service. More

"Excellent Service" My husband and I met Mr.Harley over a year ago and he was very knowledgeable about the various Infiniti models. We are very pleased with his professio My husband and I met Mr.Harley over a year ago and he was very knowledgeable about the various Infiniti models. We are very pleased with his professionalism, knowledge, and excellent customer service and would highly recommend friends and family to speak with him. More

The Best This dealership speaks volumes they have the best service!!!! Im always greeted with the warmest attitudes even the salesman Harley still checks on me This dealership speaks volumes they have the best service!!!! Im always greeted with the warmest attitudes even the salesman Harley still checks on me and makes sure my car is in top shape I have referred so many of my co workers from Johns Hopkins to him and they RAVE over how respectful and knowledgeable he is at his job..This is the dealership to go to if you want a car that will last and people who will take care of you More

Great Service I purchased a certified used car and I couldn't be more pleased with the service I received. The staff was courtesy, knowledgeable, and professional a I purchased a certified used car and I couldn't be more pleased with the service I received. The staff was courtesy, knowledgeable, and professional and made sure my needs were met. Jay Harley was great, and he kept my son and I smiling and laughing while helping us get into a vehicle we love. More

Patient, Personalized Service I’m not the easiest customer because I have a LOT of questions, but (Jay) Harley took his time to answer each and every question I had-whether by phon I’m not the easiest customer because I have a LOT of questions, but (Jay) Harley took his time to answer each and every question I had-whether by phone or text message. His passion for his job is evident, and I look forward to working with him in the future. I have, and will definitely mention him to family and friends in the market. He even made sure the repairs I requested were made, and Lani was personable on every encounter. JBA, I hope you recognize Harley and Lani! More

Great experience with great service Eric helped a lot when I bought my first car the other day. Though I bought a 2017 Mazda3 from JBA, I will definitely consider Infinity as my future Eric helped a lot when I bought my first car the other day. Though I bought a 2017 Mazda3 from JBA, I will definitely consider Infinity as my future choice because of the nice experience. More

Personable and Professional Service I went into JBA just to get the pricing on my vehicle. I was directed to Eric and he provided me with just what I asked for. He did not try and pressu I went into JBA just to get the pricing on my vehicle. I was directed to Eric and he provided me with just what I asked for. He did not try and pressure me nor did he try and talk me into the car. When I narrowed my choice down to 2 dealers, JBA won my business because Eric was professional and personable. I would certainly recommend JBA and if one is fortunate to get Eric then that's a bonus. More

Pleasant and efficient auto-service I started service of my two Infinitis since last May. My experience at JBA service has been very pleasant and efficient. The staff are professional an I started service of my two Infinitis since last May. My experience at JBA service has been very pleasant and efficient. The staff are professional and pleasant. The service is prompt and efficient. Service on my cars including a wash are completed within about an hour. The waiting area is very nice. More

Warranty repair. JR continues to be the best service consultant I have ever dealt with (and I am 77 and owned at least 25 vehicles). He is a powerful multiplier for t JR continues to be the best service consultant I have ever dealt with (and I am 77 and owned at least 25 vehicles). He is a powerful multiplier for the JBA team. More