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J.B.A. INFINITI of Ellicott City
Ellicott City, MD
240 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 240 reviews
January 14, 2018
Excellent work Great team. Great work. I am happy to take my car there for service. Answers all my questions and takes care of my car. Keep up the excellent work. Great team. Great work. I am happy to take my car there for service. Answers all my questions and takes care of my car. Keep up the excellent work. More
by RG
Employees Worked With
January 13, 2018
Great Experience Our salesman Daniel Weissberg was great, very friendly, and answered all of our questions. He provided exceptional customer service! We highly recomme Our salesman Daniel Weissberg was great, very friendly, and answered all of our questions. He provided exceptional customer service! We highly recommend this dealership and Daniel Weissberg. The car and the service exceeded our expectations :) More
by Rivera830
Employees Worked With
Daniel Weissberg
January 12, 2018
Great Buying Experience Great Job. The whole team was great! I had a great buying experience. I would recommend my friends. Although I didn't make it to BINGO on time I have Great Job. The whole team was great! I had a great buying experience. I would recommend my friends. Although I didn't make it to BINGO on time I have no complaints. More
by windsdai
Employees Worked With
Eric Esters
January 12, 2018
Excellent service Excellent dealership with customer friendly and knowledgeable staff. The dealership goes out of their way to make new and current customers feel appr Excellent dealership with customer friendly and knowledgeable staff. The dealership goes out of their way to make new and current customers feel appreciated. I have purchased five vehicles from JBA and I have to say I’m looking forward Purchasing number six in the future. More
by Ericahls
Employees Worked With
January 06, 2018
Accommodating excellent service They tried to work with the figures I needed. They got me as close as possible. So I appreciate their efforts. I am a satisfied customer. Excellent se They tried to work with the figures I needed. They got me as close as possible. So I appreciate their efforts. I am a satisfied customer. Excellent service. Very happy More
by Sunny
Employees Worked With
Jay Harley
January 01, 2018
Great Customer Service I did not buy my car from here but I have started having it serviced here and Lani is very friendly, listen ti your needs and make sure your vehicle i I did not buy my car from here but I have started having it serviced here and Lani is very friendly, listen ti your needs and make sure your vehicle is serviced correctly. More
by kaifoxx
Employees Worked With
December 22, 2017
Best dealer and staff I always come back this salesman, Mr.Harley is a pleasure to work with. He always know the right thing to say and know all the features on the autos. I always come back this salesman, Mr.Harley is a pleasure to work with. He always know the right thing to say and know all the features on the autos. This has to be the best dealership around. More
by Prince39
Employees Worked With
Jay Harley
December 13, 2017
JR is great! Always a smile and very helpful and knowledgeable about service required by our Infiniti. The entire staff is also very professional. I highly recomme Always a smile and very helpful and knowledgeable about service required by our Infiniti. The entire staff is also very professional. I highly recommend JBA Infiniti. Warren Miller More
by Warren E Miller
Employees Worked With
December 12, 2017
Lani is the best I love having my car serviced here. Everyone is professional and the waiting room is comfortable. Lani is an absolute pleasure to work with. He is pro I love having my car serviced here. Everyone is professional and the waiting room is comfortable. Lani is an absolute pleasure to work with. He is professional, patient, and informative. Hope he is valued by his management because he is by his customers. More
by Mrs Mc
Employees Worked With
December 10, 2017
2013 Infiniti g37x Great and always able to get back to me in a reasonable time. Any questions I have he's always able to help. I'd recommend purchasing a car here if yo Great and always able to get back to me in a reasonable time. Any questions I have he's always able to help. I'd recommend purchasing a car here if you want an Infiniti More
by DEngle2015
Employees Worked With
Jay Harley
