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J.B.A. Chevrolet - Service Center

Glen Burnie, MD

4.5
332 Reviews

332 Reviews of J.B.A. Chevrolet - Service Center

Sort by
July 17, 2024

Great job always get good service at jba Chevrolet . Easy and care free every time More

by MEBBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Report | Print
Jul 18, 2024 -

J.B.A. Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

July 16, 2024

Honest & up front with no surprises. This is my second purchase from them & will keep coming back. More

by rednik74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Stump
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Jul 18, 2024 -

J.B.A. Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at J. B. A. Chevrolet! We sincerely value your business and look forward to your next visit!

July 16, 2024

2000 miles new Chevy trailblazer and check engine for purge valve and I pay for this car full price.! Junk car .! Service is good but I am not happy with Chevy More

by nastos7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
To many
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Jul 18, 2024 -

J.B.A. Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (855) 218-7511 to discuss your concerns, as your satisfaction is of utmost importance to us.

July 13, 2024

As soon as I walked in, I was greeted by a service tech who took all my information informed me of my wait time and let me know where to Wait in their comfortable waiting room. I was offered coffee or anot More

by hutch7988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2024 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

July 12, 2024

Brittany exceeded our expectations on service, communication, and execution. Our repair was prioritized and downtime was less than 24 hours. We look forward to using JBA for all our Chevrolet need More

by KABBOTT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany White
Report | Print
Jul 14, 2024 -

J.B.A. Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you for choosing J. B. A. Chevrolet and we hope to see you again.

July 12, 2024

Service advisor Brittany is always friendly and helpful. The work is done in a timely manner. I've actually mentioned to several of my friends how great the service is at JBA, More

by JEFBUT57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Jul 14, 2024 -

J.B.A. Chevrolet responded

Thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at J. B. A. Chevrolet!

July 12, 2024

Jba has always taken good care of me and my vehicles. I intend to keep giving them my bussiness. More

by JYAZEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Spriggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2024 -

J.B.A. Chevrolet responded

Wow, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

July 12, 2024

They were real busy, but they got the job done and I was happy about that More

by lady1mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember names
Report | Print
Jul 14, 2024 -

J.B.A. Chevrolet responded

We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

July 12, 2024

Service was great. The personal was polite and courteous. Great experience. They have coffee, snacks and a TV. What more can you want.😁 More

by BILLSSEARAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry did not remember
Report | Print
Jul 14, 2024 -

J.B.A. Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 11, 2024

Have been working with John Knoerlein at JBA for years. John makes sure I am well informed. More

by jd854200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Knoerlein
Report | Print
Jul 13, 2024 -

J.B.A. Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to John here at J. B. A. Chevrolet! We look forward to your next visit! Take care!

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