J.B.A. Chevrolet - Service Center

The service department was very clear and well staffed. All staff members were very friendly as well. The prices for the repairs were too high, but the customer service was excellent! All staff members were very friendly as well. The prices for the repairs were too high, but the customer service was excellent! More

Service is very professional and fast. I could not have asked for anything better. Thanks I could not have asked for anything better. Thanks More

Great service and honest. Service manager was very helpful, and didn’t try to upsell me on unnecessary services. Waiting room was very clean. Service manager was very helpful, and didn’t try to upsell me on unnecessary services. Waiting room was very clean. More

JBA service department was very organized and well run. I will definitely go there for my next service appointment. I will definitely go there for my next service appointment. More

John conducted himself in a very professional manner. Also, he he put at ease, and explained everything to my husband and I so we knew what was going to be performed on our 2007 and 2011 Impala vehicles. Also, he he put at ease, and explained everything to my husband and I so we knew what was going to be performed on our 2007 and 2011 Impala vehicles. More

Everyone at JBA is very pleasant. They are prompt & courteous. I have no complaints. Thank you They are prompt & courteous. I have no complaints. Thank you More

Schedule an appointment to have oil change and brakes done. Dropped my truck off at 9:30am and was told I would receive a phone call for cost on brakes shortly. I asked if brakes would get done that day done. Dropped my truck off at 9:30am and was told I would receive a phone call for cost on brakes shortly. I asked if brakes would get done that day and was assured they would. After waiting all day I called at 4pm to check on my brakes to find out nothing was done and then was put on hold so they could give me a price. Then after they gave me my price they told me I would have to reschedule for next week. Going to J.B.A. for oil changes are ok but don’t go for anything else. Rip off price and terrible service. More

The service was quick, but that was about the only positive aspect of my visit. The service did not seem to be efficient. Two lights were left on after my oil change, so I had to return to dealership. positive aspect of my visit. The service did not seem to be efficient. Two lights were left on after my oil change, so I had to return to dealership. Even after someone came out to fix it, one light was STILL on, and someone had to come out again. He referenced a new tech, but still his work needs to be checked by a supervisor, in my opinion. Also, 2 months later some fluids in my vehicle have been depleted, which makes me think my fluids were topped off, even though they were supposed to be. More

This was my first appointment and everything went smoothly except for the loss of power due to an accident nearby, which had nothing to do with the dealership. Everyone was very courteous, friendly smoothly except for the loss of power due to an accident nearby, which had nothing to do with the dealership. Everyone was very courteous, friendly and professional. I plan on having future services for my Equinox at JBA. More