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J.B.A. Chevrolet - Service Center

Glen Burnie, MD

4.5
332 Reviews

332 Reviews of J.B.A. Chevrolet - Service Center

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August 08, 2024

Great service good people very clean and neat really good hours excellent prices on parts and service More

by SCOTTBURGESS39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

J.B.A. Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, J. B. A. Chevrolet.

August 08, 2024

Brittney was my service rep and she was awesome to deal with. She went over and beyond. More

by stevenbonnefond
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brittney
Aug 10, 2024 -

J.B.A. Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at J. B. A. Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

August 07, 2024

We have been a loyal customer since 2019! Because of the care and respect we get we are going to continue to be appreciative customers! Thanks! More

by jaunalance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

J.B.A. Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2024

The service department was, great and fast. Very professional as usual. I Highly recommend this Service Department. More

by diangelomanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany White
August 06, 2024

I was very pleased with the sales person Rocky he was very knowledgeable of what we were looking for very pleased with the service More

by Pamelaogletree
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

J.B.A. Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 05, 2024

Had appointment for oil change at 9AM. After an hour wait asked why it was taking so long, told me they were just starting they were short handed. Should have told me when I showed up it w More

by DENISEGARY58
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Disney
Aug 14, 2024 -

J.B.A. Chevrolet responded

We regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to Ben Aiello, at 410-766-6315 at your earliest convenience to discuss how we can turn this experience into a positive one.

August 04, 2024

I HAVE BOUGHT 4 VEHICLES FROM JBA AND HAVE BEEN HAPPY WITH THEM, ALL WERE GOOD EXCEPT MY 2008 TAHOE THAT THE TRANSMISSION DIED THREE TIMES AND HAD TO BE REPLACED More

by bombhead76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Schuey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

J.B.A. Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2024

I came with one issue, but I went back with another. My car sound weird now. More

by ish922312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Aug 07, 2024 -

J.B.A. Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Ben Aiello 410-766-6315

July 31, 2024

Very Good Service My Malibu feels good. Thank You. Thank U I am happy Thanks . More

by BIGTIMMY1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

J.B.A. Chevrolet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

July 31, 2024

Service is excellent and quick, need to be given updates on service that is being done More

by bombhead76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Aug 02, 2024 -

J.B.A. Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Aug 07, 2024 -

bombhead76 responded

no other message

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