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J.B.A. Chevrolet - Service Center

Glen Burnie, MD

4.5
475 Reviews

475 Reviews of J.B.A. Chevrolet - Service Center

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July 16, 2019

Just the Basics I’ve been there twice to service my 2018 Suburban. the first time I didn’t have an appointment and but still decided to wait. That was mistake but I c More

by JTIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember the service representative I worked with
Sep 03, 2019 -

J.B.A. Chevrolet responded

Thanks for sharing your experience with us! We appreciate you choosing J.B.A. for your vehicle service needs. See you again! - Matt Ingson, Service Manager

July 11, 2019

Try JBA Before Ourisman The sales person Rocky Aggrey is very engaging. The sales manager asked me what he could do to get my purchase and I said match my price I researched More

by Plporte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey and Ms Hawthorne in Service, Pablo Reyna
Sep 03, 2019 -

J.B.A. Chevrolet responded

Hi there, thank you for taking the time to write us a review. I'm happy to hear that Rocky worked hard to find you a great price on your vehicle at J.B.A. We appreciate you choosing us for your vehicle purchase and I wish you many happy adventures ahead. Enjoy! - Dan Buckler, General Manager

June 11, 2019

John was great to work with and have my recall serviced I had a recall on my vehicle and brought it in set up an appointment with the manager and when I brought it back John helped me from the beginning to More

by JKeefer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
May 31, 2019

Horrible service Bumper to bumper my xxx horrible dealer to deal with not happy will never ever buy another car or get work done at this dealership again Service wri More

by Nothappy with chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pablo Reyna
May 07, 2019

Always a great experience Knowledgeable staff and quick service. People are always willing to help, and go out of their way to make your experience a memorable one. I look forw More

by Vince65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John knourline
May 23, 2019 -

J.B.A. Chevrolet responded

Hi there, thank you for taking the time to write us a review. I'm happy to hear that John and the rest of our team provided you with efficient and timely service on your vehicle. We appreciate your loyalty to our dealership and we look forward to working with you again. - Matt Ingson, Service Manager

April 02, 2019

Heather really assisted us Heather really helped in getting our company vehicle back and on the road, we look forward to our future dealings. Thanks Again for all your help More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Apr 23, 2019 -

J.B.A. Chevrolet responded

Hi Jay, thank you for sharing your feedback with us. I'm happy to hear that Heather worked hard to get your company vehicle back on the road in a timely manner. We appreciate you trusting us for your vehicle service needs and we look forward to working with you again. - Matt Ingson, Service Manager

April 01, 2019

Window and blinker problem I had my cheve in for repairs to both windows and a blinker problem with a rattle noise in the column. Driver window works great goes up and down li More

by Terbear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Apr 23, 2019 -

J.B.A. Chevrolet responded

Hi there, thank you for sharing your positive feedback with us. I'm happy to hear that John provided you with friendly, informative service on your vehicle. We appreciate your business and I hope that you will visit us, again, in the future. - Matt Ingson, Service Manager

March 20, 2019

Great service and support With the help of great sales person I brought my car and have received great support and service. My first oil change visit was great in and out More

by Cruise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep
Mar 20, 2019 -

J.B.A. Chevrolet responded

Thanks for sharing your 5-star rating of our services! I'm happy to hear that our entire J.B.A. team - from sales to service - have continued to provide you with the level of service we pride ourselves on. Enjoy your new Cruze! - Dan Buckler, General Manager

March 02, 2019

Sales an service on my 2018 Sales put in overtime to give my family what we needed an can afford an service Cindy took the time to see that what was ordered was done in a timely More

by David W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Service , Tony Hamel Sales, Pablo Reyna
Mar 07, 2019 -

J.B.A. Chevrolet responded

Hi David, thank you for sharing your fantastic review with us. I'm pleased to know that Cindy and the rest of our sales team ensured you were completely satisfied with your vehicle purchase. Your business is appreciated and we wish you many happy miles ahead. Enjoy! - Dan Buckler, General Manager

March 02, 2019

Best Mechanics I have always had a very pleasant experience when visiting the service department . Everyone has always been very helpful and I always get my questio More

by Lady Drives Big Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie and Helen
Mar 07, 2019 -

J.B.A. Chevrolet responded

Hello, thank you for taking the time to write us a review. It's great to know that our team continues to provide you with the level of customer and vehicle service we pride ourselves on. Your loyalty to our service department is appreciated and we look forward to working with you again. - Matt Ingson, Service Manager

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