J.B.A. Chevrolet - Service Center

Wonderful experience Always great service. Would not go anywhere else. The staff is warm and friendly. The waiting area is clean. The technicians seem to be very experienc Always great service. Would not go anywhere else. The staff is warm and friendly. The waiting area is clean. The technicians seem to be very experienced in performing service on all of my vehicles. More

recall I recieved fast Friendly no hassle service , great job done right . Miller chevrolet on Rt. 40 did not find the problem when I took it to them . JBA I recieved fast Friendly no hassle service , great job done right . Miller chevrolet on Rt. 40 did not find the problem when I took it to them . JBA found the problem right away . More

Horrible customer service....They broke my door handle When I picked up my car, this was a recall repair, they brought my car to me with the door open. I got in and drove to a store. So when I came back to When I picked up my car, this was a recall repair, they brought my car to me with the door open. I got in and drove to a store. So when I came back to the car and tried to get into the car for the first time the door handle came out of the door. This was the first time I touched the door handle after I picked it up. Maybe 15 to 20 minutes after I left JBA. I went right back to the dealership and showed them the problem. They looked at it and said I broke it. There is no way I could have broke it. I never had a problem with the door handle....never. They could have cared less.....Just horrible customer care..... More

poor customer service! Not only were they more than triple the cost of other shops they actually damaged my vehicle during inspection and expected me to pay for their neglig Not only were they more than triple the cost of other shops they actually damaged my vehicle during inspection and expected me to pay for their negligence. I will never come here again! More

To anyone who ever considers buying a car or getting their car serviced at JBA Chevrolet Automotive: save yourself the trouble of getting completely screwed over! I dropped my car off there to have it f their car serviced at JBA Chevrolet Automotive: save yourself the trouble of getting completely screwed over! I dropped my car off there to have it fixed for a gas leak. I told them it only LEAKS when the tank is full and I can smell gas the rest of the time. They proceeded to tell me that it was the fuel pump that needed to be replaced and the shocks were rusted ($1135). Two days later, my check engine light comes on, I fill up my tank and leave it sit for 7 hours to see if its still leaking and it WAS! I took it back the next day completely pissed off that they didnt fix the problem to begin with. Then they tell me the gas tank has a crack in it...So, they have to drop the gas tank AGAIN (since they had to do it for the fuel pump) and then charge me labor and parts for that ($850)! They had no excuse for not "noticing" the crack in the gas tank to begin with when I specifically told them that it leaked when it was FULL and that I suspected a crack in the top of the tank!!!!! Obviously, they charged me for parts and labor for the fuel pump which probably didnt have anything wrong with it only so I could come back and pay parts and labor AGAIN for the gas tank that I told them to check to begin with! I know that I am one person and that my voice doesn't carry far, but I will be damned if I'm not going to do all I can to get the word out that this place does not care about the customer. All they care about is the $$$$. Take your car to a mechanic that someone you know trusts and dont make the same mistake that I did! More