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J.B.A. Chevrolet - Service Center

Glen Burnie, MD

4.6
228 Reviews

228 Reviews of J.B.A. Chevrolet - Service Center

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August 19, 2019

Heather is a pleasure to work with. There were some issues with having the correct technician work on my car, but Heather kept me informed as to when the resource was available, and my c More

by Stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Sep 03, 2019 -

J.B.A. Chevrolet responded

Hi there, thank you for sharing your review with us. I'm happy to hear that Heather kept you informed on the status of your vehicle while it was being serviced at our dealership. We appreciate your business and look forward to working with you again. - Matt Ingson, Service Manager

July 31, 2019

Oil change Took my 2012 Camaro SS in for regular oil change and inspections and it went well got in and out quick, and I feel like they know what they’re doing i More

by C.Smith4641@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t Remember
Sep 03, 2019 -

J.B.A. Chevrolet responded

Thanks for sharing your 5-star rating with us! See you again. - Matt Ingson, Service Manager

July 22, 2019

Service is excellent Brought truck to service center for computer diagnostic, truck gas mileage fell off. Was told I had severally rotted brake lines and fuel lines. Came More

by Scott N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Blake ,
Sep 03, 2019 -

J.B.A. Chevrolet responded

Great to hear, Scott! We appreciate you choosing J.B.A. for your Chevrolet service needs and I look forward to working with you again. - Matt Ingson, Service Manager

July 15, 2019

Just the Basics I’ve been there twice to service my 2018 Suburban. the first time I didn’t have an appointment and but still decided to wait. That was mistake but I c More

by JTIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember the service representative I worked with
Sep 03, 2019 -

J.B.A. Chevrolet responded

Thanks for sharing your experience with us! We appreciate you choosing J.B.A. for your vehicle service needs. See you again! - Matt Ingson, Service Manager

July 10, 2019

Try JBA Before Ourisman The sales person Rocky Aggrey is very engaging. The sales manager asked me what he could do to get my purchase and I said match my price I researched More

by Plporte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey and Ms Hawthorne in Service, Pablo Reyna
Sep 03, 2019 -

J.B.A. Chevrolet responded

Hi there, thank you for taking the time to write us a review. I'm happy to hear that Rocky worked hard to find you a great price on your vehicle at J.B.A. We appreciate you choosing us for your vehicle purchase and I wish you many happy adventures ahead. Enjoy! - Dan Buckler, General Manager

June 10, 2019

John was great to work with and have my recall serviced I had a recall on my vehicle and brought it in set up an appointment with the manager and when I brought it back John helped me from the beginning to More

by JKeefer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
May 31, 2019

Horrible service Bumper to bumper my xxx horrible dealer to deal with not happy will never ever buy another car or get work done at this dealership again Service wri More

by Nothappy with chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pablo Reyna
May 07, 2019

Always a great experience Knowledgeable staff and quick service. People are always willing to help, and go out of their way to make your experience a memorable one. I look forw More

by Vince65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John knourline
May 23, 2019 -

J.B.A. Chevrolet responded

Hi there, thank you for taking the time to write us a review. I'm happy to hear that John and the rest of our team provided you with efficient and timely service on your vehicle. We appreciate your loyalty to our dealership and we look forward to working with you again. - Matt Ingson, Service Manager

April 02, 2019

Heather really assisted us Heather really helped in getting our company vehicle back and on the road, we look forward to our future dealings. Thanks Again for all your help More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Apr 23, 2019 -

J.B.A. Chevrolet responded

Hi Jay, thank you for sharing your feedback with us. I'm happy to hear that Heather worked hard to get your company vehicle back on the road in a timely manner. We appreciate you trusting us for your vehicle service needs and we look forward to working with you again. - Matt Ingson, Service Manager

March 31, 2019

Window and blinker problem I had my cheve in for repairs to both windows and a blinker problem with a rattle noise in the column. Driver window works great goes up and down li More

by Terbear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Apr 23, 2019 -

J.B.A. Chevrolet responded

Hi there, thank you for sharing your positive feedback with us. I'm happy to hear that John provided you with friendly, informative service on your vehicle. We appreciate your business and I hope that you will visit us, again, in the future. - Matt Ingson, Service Manager

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