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J.B.A. Chevrolet - Service Center
Glen Burnie, MD
231 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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231 Reviews of J.B.A. Chevrolet - Service Center
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March 14, 2024
An overall friendly, courteous, knowledgeable staff from dealing with the service department to the car sales rep I can honestly say, they value the custom dealing with the service department to the car sales rep I can honestly say, they value the custom More
by MARSHALLCARL477
Verified CustomerEmployees Worked With
Helpful March 14, 2024
I have always been treated like a king at JBA. Got great service and done in good time frame. Gotten to know several of the employees at JBA Got great service and done in good time frame. Gotten to know several of the employees at JBA More
by WINSTEADFAMILY
Employees Worked With
March 14, 2024
JBA's Service Team is the best. Everyone is always very friendly and respectful. They do their best to fit in the maintence of our vehicle by working around our family's busy schedu Everyone is always very friendly and respectful. They do their best to fit in the maintence of our vehicle by working around our family's busy schedule. More
by gurskimyers2015
Employees Worked With
March 13, 2024
Moses is our go to service writer for our fleet of emergency trucks. He along with the great techs take such great care of getting our vehicles in and out with the quickness and make sure our vehicles emergency trucks. He along with the great techs take such great care of getting our vehicles in and out with the quickness and make sure our vehicles are 100% before allowing us to go out on our mission of help saving lives. We can't thank Moses and the techs enough for all their hard work. More
by CLWICKHAM2051
Employees Worked With
Moses in service 5 stars would give 10 if it were possible.
March 13, 2024
I’m always happy when going to J. B.A. been a customer since 2021 highly recommended services as well as sales department B.A. been a customer since 2021 highly recommended services as well as sales department More
by ravensjeep
Employees Worked With
December 04, 2023
I bought two $80,000 plus cars from this dealership in the last three years. My newest vehicle has an issue and cannot be driven with just 1700 miles driven on it. I called the service department and they the last three years. My newest vehicle has an issue and cannot be driven with just 1700 miles driven on it. I called the service department and they refused to offer me a comparable car to use while they repair my car. The manager Matt Ingson was not understanding at all and took my frustration in stride, telling me that he was only able to supply me with a small/mid-size SUV in lieu of my large one. More
by kalmanfinkelstein
Employees Worked With
Matt Ingson (one star)
July 14, 2023
Their service department and manager Ben are extremely rude and if they mess your car up they will not take responsibility for it. I had an, what i thought was an easy fix, the hood of my truck when i br rude and if they mess your car up they will not take responsibility for it. I had an, what i thought was an easy fix, the hood of my truck when i brought it in was fine when i picked it up it was off on the drivers side and i brought it back the very next morning and they refused to fix it and were rude and nasty to me. More
by smithconnie31414
Employees Worked With
Ben
June 18, 2021
Beware the service department is a rip off after paying almost 4,000 they gave us coupons on the next service with stated exclusions not 2 days later I need back breaks and rotators I try to use my 10 % of almost 4,000 they gave us coupons on the next service with stated exclusions not 2 days later I need back breaks and rotators I try to use my 10 % off coupon that there organization gave me and they say they can’t use it because if some kind of discount I paid 600.00 you didn’t give me a discount I use to love this service department but now there just crooks ripping off customers I will never return thanks for the amazing service More
by Lateisha Wilson
Employees Worked With
Kelly and I don’t know the gentleman name but I guess he was a supervisor because his shirt was better then hers
May 21, 2021
My name is Robert I called 3 times on5/17/21 to confirm My name is Robert I called 3 times on5/17/21 to confirm my appointment I got hung up on or disconnected 3 times, I told the operator to cancel my app My name is Robert I called 3 times on5/17/21 to confirm my appointment I got hung up on or disconnected 3 times, I told the operator to cancel my appt for 5/19/2021 at 9am on my 4 call for my oil change. I have purchase 5 trucks for myself and my kids in the past 5 years we had a good run good luck. l will take my truck to Jiffy lube for service. Your customer service needs help. More
by rescueone
Employees Worked With
service dept
