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J.B.A. Chevrolet - Service Center

Glen Burnie, MD

4.5
516 Reviews

516 Reviews of J.B.A. Chevrolet - Service Center

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July 30, 2025

Great customer service everyone is always nice and polite there especially my buddy Dennis that works in the new building More

by ERICMOROZ99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 26, 2025

JBA fixed the issue with my car after having to bring it in several times, they didn’t give up until they got the answer they needed to fix the problem. Thanks JBA and it was no extra charge More

by MAR4MORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ingson
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July 25, 2025

Very polite and informative. Kept me up to date on the progress of my vehicle. More

by allisonwhisler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jul 27, 2025 -

J.B.A. Chevrolet responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

July 24, 2025

Service was awful. Vehicle was worse after service. Had to bring vehicle back because service department did do as requested. More

by Isagonzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittney
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Jul 25, 2025 -

J.B.A. Chevrolet responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 410-766-6315 when you have a chance. Thank you, and we look forward to hearing from you. Ben Aiello, 410-766-6315

July 24, 2025

Not a long wait. People were very nice. Not having any issues with my tire repair. More

by MANGUMNILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2025 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2025

poor customer service,made appointment for oil change service which always included tire rotation service complete no tire rotation asked why they said you must ask for it never did before ask to use my More

by lenmar123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't know
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Jul 23, 2025 -

J.B.A. Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at Ben Aiello, 410-766-6315, to discuss your concerns, as your satisfaction is of utmost importance to us.

July 17, 2025

I felt conned . The salesman told me their interest rates are better than most banks .why did I get 8.99 APR with good credit of 725 and a car going for 26k online e More

by nancynene2002@gmail.com
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Dawson /JBA Chevrolet
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Jul 21, 2025 -

J.B.A. Chevrolet responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 410-787-3151 when you have a chance. Thank you, and we look forward to hearing from you.

July 17, 2025

The service techs as well as sales staff are very courtiers knowlegable proffesional .and friendly More

by woody11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ristaino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2025 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 17, 2025

Didn’t have an appointment just wanted an oil change and tire rotation. The service person had no problem told me it would take a little longer because of lunch breaks. Was finished within a hour. Great ser More

by WKTONGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Canton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2025 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 16, 2025

Have always be professional and cooperative. Good staff from sales to service department. Competitive pricing. More

by CELGERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2025 -

J.B.A. Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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