Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
J.B.A. Chevrolet
Glen Burnie, MD
944 Reviews
At J.B.A. Chevrolet, we pride ourselves on being a trusted, family-owned and -operated dealership that has served the Glen Burnie, MD, community and beyond since 1955. Our commitment to providing a fast, efficient and transparent sales experience sets us apart from other nearby dealerships, and our knowledgeable staff is always ready to assist you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 944 reviews
May 20, 2014
poor customer service! Not only were they more than triple the cost of other shops they actually damaged my vehicle during inspection and expected me to pay for their neglig Not only were they more than triple the cost of other shops they actually damaged my vehicle during inspection and expected me to pay for their negligence. I will never come here again! More
by mikehest
Employees Worked With
John in service
November 27, 2012
To anyone who ever considers buying a car or getting their car serviced at JBA Chevrolet Automotive: save yourself the trouble of getting completely screwed over! I dropped my car off there to have it f their car serviced at JBA Chevrolet Automotive: save yourself the trouble of getting completely screwed over! I dropped my car off there to have it fixed for a gas leak. I told them it only LEAKS when the tank is full and I can smell gas the rest of the time. They proceeded to tell me that it was the fuel pump that needed to be replaced and the shocks were rusted ($1135). Two days later, my check engine light comes on, I fill up my tank and leave it sit for 7 hours to see if its still leaking and it WAS! I took it back the next day completely pissed off that they didnt fix the problem to begin with. Then they tell me the gas tank has a crack in it...So, they have to drop the gas tank AGAIN (since they had to do it for the fuel pump) and then charge me labor and parts for that ($850)! They had no excuse for not "noticing" the crack in the gas tank to begin with when I specifically told them that it leaked when it was FULL and that I suspected a crack in the top of the tank!!!!! Obviously, they charged me for parts and labor for the fuel pump which probably didnt have anything wrong with it only so I could come back and pay parts and labor AGAIN for the gas tank that I told them to check to begin with! I know that I am one person and that my voice doesn't carry far, but I will be damned if I'm not going to do all I can to get the word out that this place does not care about the customer. All they care about is the $$$$. Take your car to a mechanic that someone you know trusts and dont make the same mistake that I did! More
by nicole.ogle.58
Employees Worked With
Renee and John
June 18, 2012
I have bought two new cars in the past few months at jba an I couldn't be anymore pleased with them, I will defiantly be going back to them when the time comes to purchase another car! The GM Dan B has got an I couldn't be anymore pleased with them, I will defiantly be going back to them when the time comes to purchase another car! The GM Dan B has got to be one of the best in the business ! More
by Low2tzu
Employees Worked With
Buddy price
