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J.B.A. Chevrolet

Glen Burnie, MD

4.6
1,074 Reviews
At J.B.A. Chevrolet, we pride ourselves on being a trusted, family-owned and -operated dealership that has served the Glen Burnie, MD, community and beyond since 1955. Our commitment to providing a fast, efficient and transparent sales experience sets us apart from other nearby dealerships, and our knowledgeable staff is always ready to assist you.
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7327 Ritchie Hwy

Glen Burnie, MD

21061

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Showing 1,074 reviews

March 17, 2025

They got the job done it was a warranty repair. but they put some curb rashes on the car wheel. More

by VD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britany White
Mar 21, 2025 -

J.B.A. Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Ben Aiello, 410-766-6315 to discuss your concerns, as your satisfaction is of utmost importance to us.

March 14, 2025

Riley was great. Quick and easy! Had to take my 2 year old with me and Riley had coloring books and stickers ready to go! Will be back when it’s time for another car! More

by haileykaedove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Rathstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

J.B.A. Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 14, 2025

would not accept a service coupon that was sent to me stating it was not for my vehicle More

by C3THAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no listed
Mar 18, 2025 -

J.B.A. Chevrolet responded

We regret to hear that you had this experience with us. Please contact Ben Aiello at 410-766-6315 when you have an opportunity, and we will be more than happy to try and turn your experience around.

March 14, 2025

Excellent customer service by Gary,Rocky and The parts department. I always enjoy interaction with them. They are Excellent employees who care about pleasing you. More

by Edisonnross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary 5 stars.
Mar 19, 2025 -

J.B.A. Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 14, 2025

Excellent service and regard for the customer. Completed in a timely way. I recommend JBA. More

by cnpjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Schuey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

J.B.A. Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 13, 2025

Glen did a good job explaining the services required and getting the work done while I waited. More

by WESTEVENS.PSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen
Mar 16, 2025 -

J.B.A. Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at J. B. A. Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

March 13, 2025

Very honest and trustworthy dealership. No nonsense fees. The entire staff was friendly and helpful! More

by manny110
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

J.B.A. Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing J. B. A. Chevrolet and we hope to see you again soon!

March 11, 2025

The service was excellent, vehicle repaired. the service writer was friendly and knowledgeable. will recomend jba service dept. More

by cknight1002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : john knoerlein
Mar 14, 2025 -

J.B.A. Chevrolet responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 11, 2025

Jason is the best. He was open and honest from the very beginning. I would recommend everyone to come see him for his honesty and hard work. Jason treats everyone like More

by mosesowusu381
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

J.B.A. Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2025

Great team and awesome sales person. We always buy our new cars from J.B.A. thanks More

by BUCSFOOTBALL18@hotmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Schuey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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