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J.B.A. Chevrolet

Glen Burnie, MD

4.6
947 Reviews
At J.B.A. Chevrolet, we pride ourselves on being a trusted, family-owned and -operated dealership that has served the Glen Burnie, MD, community and beyond since 1955. Our commitment to providing a fast, efficient and transparent sales experience sets us apart from other nearby dealerships, and our knowledgeable staff is always ready to assist you.
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7327 Ritchie Hwy

Glen Burnie, MD

21061

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Showing 947 reviews

June 12, 2024

Very knowledgeable about all vehicles. Understood what I wanted and made it happen. Return customer, will be back. More

by pmelza
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Hoskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

J.B.A. Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 12, 2024

This is the second time that I have had my oil changed and my tires were not rotated or the pressure checked. This is my own fault for not checking before I left the dealership, but I shouldn't have too. More

by Mkthommen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa - ok
Jun 14, 2024 -

J.B.A. Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Ben Aiello at 410-766-6315 to discuss your concerns, as your satisfaction is of utmost importance to us.

June 12, 2024

very professional. gary is the best. service was completed in a timely manner. waiting area very clean and a nice cup of coffee More

by PSHIRLEY1978
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gary
Jun 14, 2024 -

J.B.A. Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

June 12, 2024

Very professional,helpful and fast! Would recommend J.B.A. to everyone! The finance department was very understanding on what I needed! More

by POPCORNFLAPJACKS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Wehmueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was 3-4 gentlemen that helped me but I don’t remember their names
Jun 14, 2024 -

J.B.A. Chevrolet responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

June 10, 2024

J.B.A. made my experience so easy! Jason was very helpful in finding the right car for me and he was very helpful in finding a price within my budget! Overall, a great experience!! More

by MEGHWATTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

J.B.A. Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at J. B. A. Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2024

Overall I enjoy the A1 service here. I am just extremely disappointed for charges associated with the well known transmission issues that I feel should be absorbed by the dealership. I d More

by WCQUAMINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RACHEL DISNEY
Jun 12, 2024 -

J.B.A. Chevrolet responded

Thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to Ben Aiello at 410-766-6315 when you have a chance. Thank you, and we look forward to hearing from you.

June 09, 2024

Great car buying experience. Our salesperson, Jason Schaffer, did a great job handling our sale. More

by cblake65
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

J.B.A. Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2024

The whole experience was better than expected. Thanks so much to Jason for helping me find the exact truck that I wanted. More

by smitty4ut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

J.B.A. Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

June 08, 2024

They performed the work on my vehicle in the time they allocated. I would recommend JBA to anyone. More

by ARNOLD2661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

J.B.A. Chevrolet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

June 07, 2024

The best dealer I bin to in a long time. nice worker & good customer service . More

by dwan510
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jun 12, 2024 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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