J.B.A. Chevrolet

JBA has had our business for many years. We have been especially impressed with the Service Department -- always professional and efficient -- especially Moses who has worked on our car in We have been especially impressed with the Service Department -- always professional and efficient -- especially Moses who has worked on our car in the recent past. Decided it was time to replace our 2013 Malibu -- John in Sales helped us negotiate a deal. My only complaint would be that we were offered $250 for the 2013 Malibu by management and opted out of that offer. Purchased a vehicle from them but took the Malibu to Carmax in Ellicott City and received $2,500 for it there. It would have made JBA more appealing for a sale referral and/or additional purchase had we been offered a reasonable price for the Malibu. Our salesman, John, took his time with us, showing us vehicles and test driving them. We appreciated his help. Also, thanks to Jim Day who sent on an inventory listing of used cars that we had initially requested online. He even called a day or two after the car PURCHASE to thank us for our business. More

I think it has the best people in the business working here, and I am not related to any of them. I have just liked everyone here that I have had dealings with. here, and I am not related to any of them. I have just liked everyone here that I have had dealings with. More

Excellent buying experience. Professional sales team with no pressure. J.B.A. is now recommended to family and friends. Professional sales team with no pressure. J.B.A. is now recommended to family and friends. More

Very professional dealership. I got the truck i wanted at a reasonable price. I’ll definitely shop there for my next vehicle purchase. I got the truck i wanted at a reasonable price. I’ll definitely shop there for my next vehicle purchase. More

They were sable to assist me in fixing the additional problem that was found during the multi point inspection and repaired it the same day. problem that was found during the multi point inspection and repaired it the same day. More

Great Salesman and Service. Finance options were explained completely. Very happy with Warranty options. Overall my best experience purchasing my 5th car from J.B.A. Finance options were explained completely. Very happy with Warranty options. Overall my best experience purchasing my 5th car from J.B.A. More

We could not have been happier, start to finish, with the process of purchasing a car from J.B.A. The sales person and manager were true professionals. We never felt pressured. It was a truly great experi process of purchasing a car from J.B.A. The sales person and manager were true professionals. We never felt pressured. It was a truly great experience for us. More

Kris was an excellent salesman, I think if we had anyone else we would not have purchased what we did. His patience and kindness was notable. else we would not have purchased what we did. His patience and kindness was notable. More

Excellent service and experience. Very knowledgeable and timely manner. Informed me when my vehicle was ready. Will come back again. Very knowledgeable and timely manner. Informed me when my vehicle was ready. Will come back again. More

Still waiting on response regarding resolution to Sonic, in for service 3 times now for check engine light issues in for service 3 times now for check engine light issues More