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J.B.A. Chevrolet

Glen Burnie, MD

4.6
945 Reviews
At J.B.A. Chevrolet, we pride ourselves on being a trusted, family-owned and -operated dealership that has served the Glen Burnie, MD, community and beyond since 1955. Our commitment to providing a fast, efficient and transparent sales experience sets us apart from other nearby dealerships, and our knowledgeable staff is always ready to assist you.
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7327 Ritchie Hwy

Glen Burnie, MD

21061

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Showing 945 reviews

July 23, 2024

The experience was good, I liked the no games approach. Jason was knowledgeable about the Equinox EV and could answer any questions. More

by tsspangler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

J.B.A. Chevrolet responded

Thanks for highlighting some of our staff who helped make this a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 23, 2024

The sales people were very pleasant very easy to deal with made you feel like you were their top priority. It was a very enjoyable experience. More

by ljbschreffler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I believe the salesman’s name was Tim. Very very helpful.
Jul 25, 2024 -

J.B.A. Chevrolet responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2024

Schedule an appointment to have oil change and brakes done. Dropped my truck off at 9:30am and was told I would receive a phone call for cost on brakes shortly. I asked if brakes would get done that day More

by MATT@PETRACONTRACTORS.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
Jul 26, 2024 -

J.B.A. Chevrolet responded

Matt, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Ben Aiello 410-766-6315

July 22, 2024

Great customer service! Jason helped me fine a vehicle that met my needs. I would recommend JBA and specifically Jason to others. More

by KTSHAEFFER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

J.B.A. Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at J. B. A. Chevrolet! Thanks again for the recommendation, and have an amazing day!

July 21, 2024

Great customer service all around from salesperson to finance, LOVE my new truck. We always purchase Chevrolet vehicles. Thanks JBA More

by RGORZO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

J.B.A. Chevrolet responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

July 20, 2024

The service was quick, but that was about the only positive aspect of my visit. The service did not seem to be efficient. Two lights were left on after my oil change, so I had to return to dealership. More

by lauramcelwain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce, I think?
Jul 22, 2024 -

J.B.A. Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to Ben Aiello at 410-766-6315 at your earliest convenience to discuss how we can turn your experience into a positive one.

July 19, 2024

I was very satisfied with my purchase. The salesman, manager and finance department was very helpful and took care of all my needs. More

by TCAVENDER0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2024 -

J.B.A. Chevrolet responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 18, 2024

Excellent customer service. Always kept us up to date on progress. John was amazing. Will return if needed More

by RSELBYRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ristaino
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2024

It was a very good experience I did most of it online and the experience with Mr stump was great. More

by tim7706
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marty Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2024

This was my first appointment and everything went smoothly except for the loss of power due to an accident nearby, which had nothing to do with the dealership. Everyone was very courteous, friendly More

by debikyle10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

J.B.A. Chevrolet responded

Thank you for choosing J. B. A. Chevrolet as your first choice for all your automotive needs! If you have any further questions, please give us a call. We're always happy to help!

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