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J.B.A. Chevrolet

Glen Burnie, MD

4.6
945 Reviews
At J.B.A. Chevrolet, we pride ourselves on being a trusted, family-owned and -operated dealership that has served the Glen Burnie, MD, community and beyond since 1955. Our commitment to providing a fast, efficient and transparent sales experience sets us apart from other nearby dealerships, and our knowledgeable staff is always ready to assist you.
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7327 Ritchie Hwy

Glen Burnie, MD

21061

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Showing 945 reviews

August 06, 2024

I was very pleased with the sales person Rocky he was very knowledgeable of what we were looking for very pleased with the service More

by Pamelaogletree
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

J.B.A. Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 05, 2024

Had appointment for oil change at 9AM. After an hour wait asked why it was taking so long, told me they were just starting they were short handed. Should have told me when I showed up it w More

by DENISEGARY58
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Disney
Aug 14, 2024 -

J.B.A. Chevrolet responded

We regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to Ben Aiello, at 410-766-6315 at your earliest convenience to discuss how we can turn this experience into a positive one.

August 05, 2024

Replied to a used car advertisement online and almost immediately received a phone call from a salesmen, Bill Shuey. Set up a visit for that evening at my request and was immediately greeted and shown th More

by mark.sylvain
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Schuey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

J.B.A. Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2024

Salesman Devon was great to work with! ! The second vehicle he sold me and will definitely be back. More

by DON52404
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon
Aug 07, 2024 -

J.B.A. Chevrolet responded

We are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!

August 03, 2024

The sales staff was good, rhe finance department was good.. I have noticed when it waa raining, my truck was not operating as well.as expected because the tires are worn. I asked once before how did it More

by Laura
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy
Aug 07, 2024 -

J.B.A. Chevrolet responded

Laura, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at 410-787-3151 when you have a chance. Thank you, and we look forward to hearing from you.

August 03, 2024

I came with one issue, but I went back with another. My car sound weird now. More

by ish922312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Aug 07, 2024 -

J.B.A. Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Ben Aiello 410-766-6315

July 31, 2024

Very Good Service My Malibu feels good. Thank You. Thank U I am happy Thanks . More

by BIGTIMMY1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

J.B.A. Chevrolet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

July 31, 2024

Service is excellent and quick, need to be given updates on service that is being done More

by bombhead76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Aug 02, 2024 -

J.B.A. Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Aug 07, 2024 -

bombhead76 responded

no other message

July 31, 2024

Great experience here. Would definitely recommend them and go there first next time I buy a car More

by PAULM_12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian M
Aug 02, 2024 -

J.B.A. Chevrolet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

July 30, 2024

The service department was very clear and well staffed. All staff members were very friendly as well. The prices for the repairs were too high, but the customer service was excellent! More

by RASWITTS
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Aug 01, 2024 -

J.B.A. Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at J. B. A. Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

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