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J.B.A. Chevrolet

Glen Burnie, MD

4.6
944 Reviews
At J.B.A. Chevrolet, we pride ourselves on being a trusted, family-owned and -operated dealership that has served the Glen Burnie, MD, community and beyond since 1955. Our commitment to providing a fast, efficient and transparent sales experience sets us apart from other nearby dealerships, and our knowledgeable staff is always ready to assist you.
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7327 Ritchie Hwy

Glen Burnie, MD

21061

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Showing 944 reviews

September 16, 2024

I was in and out in no time at allb staff was polite and helpful ! More

by SEVERNROSE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

J.B.A. Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

September 16, 2024

The people at the service counter were extremely helpful, polite and courteous. The service was both timely and efficient. More

by WHEELKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know there names.
Sep 20, 2024 -

J.B.A. Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at J. B. A. Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 15, 2024

Very good customer service, on time and very responsive , very clean on the customer waiting room More

by vtpaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Canton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Schuey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 15, 2024

They are the most outstanding helpful, kind understanding they did a lot of work to make my situation work out. Brian McCauley was very helpful and kind. He did a great job at JB Chevrolet of Glen Burnie Mar More

by gmrhbd78@outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCauley
Sep 20, 2024 -

J.B.A. Chevrolet responded

Thank you for your kind words! We're happy we could help. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 14, 2024

My vehicle only came with one key fob. Had I known that, I would have negotiated another key into the price. Very upset about this dealership making me pay for another key fob! More

by andrew.winner23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dennis
Sep 20, 2024 -

J.B.A. Chevrolet responded

Andrew, we regret your most recent visit with us was not up to the standards we strive for. Please contact Ben Aiello at 410-766-6315 so we can work with you to make this right.

September 14, 2024

Larry was very helpful and friendly . I had a good experience . This is the 2nd vehicle we have purchased at JBA. More

by kp1016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Bert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

J.B.A. Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing J. B. A. Chevrolet and we hope to see you again soon!

September 14, 2024

This dealership is a joke. Purchased a brand new truck and unfortunately they did not get the pay off amount accurate so they expected us to pay off the balance. Not the way a More

by STEPHWHITE22311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Larry Bert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

J.B.A. Chevrolet responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to 410-787-3151 when you have a chance. Thank you, and we look forward to hearing from you.

September 14, 2024

I had a good experience working with JBA in Glen Burnie. Everyone was helpful and professional. More

by ebersole171
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Spriggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

J.B.A. Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 13, 2024

Had car 5 days. Feel like something was replaced that wasn't necessary. Don't think the right person was doing the repairs on MY Diesel. More

by SMS4043
Workmanship
Recommend Dealer
No
Employees Worked With
Don't know
Sep 14, 2024 -

J.B.A. Chevrolet responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to Ben Aiello, 410-766-6315 when you have a chance. Thank you, and we look forward to hearing from you.

September 13, 2024

Jim and Rocky were very helpful and made the process very easy to order and purchase my new truck. More

by rjperset62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie,
Sep 16, 2024 -

J.B.A. Chevrolet responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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