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J.B.A. Chevrolet

Glen Burnie, MD

4.6
939 Reviews
At J.B.A. Chevrolet, we pride ourselves on being a trusted, family-owned and -operated dealership that has served the Glen Burnie, MD, community and beyond since 1955. Our commitment to providing a fast, efficient and transparent sales experience sets us apart from other nearby dealerships, and our knowledgeable staff is always ready to assist you.
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7327 Ritchie Hwy

Glen Burnie, MD

21061

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Showing 939 reviews

October 12, 2024

Everyone was great and helpful. It was easy and fast to get everything done. I was in and out real fast More

by kpg2410
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis sanoske
Oct 18, 2024 -

J.B.A. Chevrolet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 12, 2024

General Motors sent an over the air update to my Chevy. The update failed. I took my Chevy to JBA Chevrolet for a manual update. The update failed. I was charged $185.00 for the unsuccessful Service update More

by abfjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember
Oct 18, 2024 -

J.B.A. Chevrolet responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 410-766-6315 when you have a chance. Thank you, and we look forward to hearing from you. Ben Aiello, 410-766-6315

October 11, 2024

Quick response. A+. Even helped with an issue with my on demand. Did not have to ask, they just made it happen More

by chopperstuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Spriggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

J.B.A. Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2024

Great customer service. No hassle purchase of my new vehicle. I would recommend JBA to any one who asked me. More

by bhhesse73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Wehmueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

J.B.A. Chevrolet responded

We are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

October 09, 2024

The new cars side of things was fantastic! Andy was helpful and the biggest thing I appreciated was he spoke to my parents who were with me, but he also spoke to me. Being a smaller female, a More

by Oakley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Hoskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

J.B.A. Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at J. B. A. Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

October 09, 2024

Was so nice, great costumer service! Will back again when I need to upgrade my truck! More

by michaelcotrino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Canton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

J.B.A. Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing J. B. A. Chevrolet and we hope to see you again soon!

October 09, 2024

I thought their shuttle service was horrible. I waited 45 minutes being patient as I could. After asking how much longer, I was told the guy would be around shortly. He showed up. Come to find ou More

by LOST21DOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
Oct 13, 2024 -

J.B.A. Chevrolet responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Ben Aiello, 410-766-6315

October 08, 2024

Excellent service and good customer care. This is my second car from J.B.A. and both Times I went with no money down and was able to drive off the lot the same day. More

by DESHAWN.MCMILLION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Rathstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

J.B.A. Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing J. B. A. Chevrolet and we hope to see you again soon!

October 08, 2024

What a ripoff! $1400 for fluid changes, and no military discount. Then they quoted me for $1600 brake job. I will NEVER come back to JBA for Service or to buy ano More

by JACATSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Schuey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

J.B.A. Chevrolet responded

We appreciate you taking the time to leave us this feedback. We'd like the opportunity to turn your experience around. Please reach out to Ben Aiello, at 410-766-6315 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 07, 2024

Larry was an excellent salesman! He was patient and answered my questions, he wasn't pushy at all. More

by mcarty001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Bert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

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