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J.B.A. Chevrolet

Glen Burnie, MD

Overview
Employees
Reviews
Vehicles
4.6
1,076 Reviews
At J.B.A. Chevrolet, we pride ourselves on being a trusted, family-owned and -operated dealership that has served the Glen Burnie, MD, community and beyond since 1955. Our commitment to providing a fast, efficient and transparent sales experience sets us apart from other nearby dealerships, and our knowledgeable staff is always ready to assist you.
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7327 Ritchie Hwy

Glen Burnie, MD

21061

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Showing 1,076 reviews

February 08, 2025

They did a lousy job by not fixing the original factory equipped tire warranty. I had to go to Tires Plus to fix the problem. JBA charged us a diagnostic fee and Tires Plus didn't. More

by hlbryantjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marty Stump
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

J.B.A. Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Ben Aiello, 410-766-6315 to discuss your concerns, as your satisfaction is of utmost importance to us.

February 08, 2025

Always good service never have any trouble when I come to have my car serviced. More

by beanjivinadri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know who
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Feb 12, 2025 -

J.B.A. Chevrolet responded

Thank you for choosing J. B. A. Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

February 06, 2025

Good service,quick and professional. Always friendly. Vehicle Always returned clean. Never had a problem when I had my car there. More

by INKMAN72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

J.B.A. Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2025

Come prepared leave happy. Use all promotional tools available to exercise the best deal you can possibly get. Fast, friendly, easy. Keep up the good work. More

by S-HARDISON1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 06, 2025

JBA Chevrolet is the best Chevrolet service department I have ever worked with. Kind personnel and great customer service. More

by BARBAROA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Inson
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Feb 11, 2025 -

J.B.A. Chevrolet responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

February 05, 2025

Very happy with the service I received. Attendant was fast & courteous. Would recommend you to friends and family. Thank you More

by MSUDBROOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person performing oil changes on a Saturday
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Feb 11, 2025 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

February 05, 2025

I normally speak with Rachel and she is awesome. The service center completes the service on my Camaro in a reasonable amount of time. And they always work with my schedule. They also have a gentlem More

by LINDABANISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

J.B.A. Chevrolet responded

We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 05, 2025

Gerry is a phenomenal advisor. He kept me very informed and up to date with every aspect of the process. More

by ajohnson8156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Jackson
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Feb 11, 2025 -

J.B.A. Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at J. B. A. Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

February 05, 2025

Very quick and easy oil change. Professional and kind workers will continue to have J.B.A. work on my car More

by DEERALW
Recommend Dealer
Yes
Employees Worked With
Went on a Saturday didn’t work with sales people
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Feb 11, 2025 -

J.B.A. Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 03, 2025

Totally awesome customer service will always go back to them for new cars to buy More

by scotty12271
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

J.B.A. Chevrolet responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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