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J Allen Toyota
Gulfport, MS
434 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 434 reviews
February 07, 2014
Great service and quick service. Thank you. Dennis was very friendly and helpful.I was able to come in at a very convenient time on a short notice and appreciated that. very friendly and helpful.I was able to come in at a very convenient time on a short notice and appreciated that. More
by Courtjacobs
Employees Worked With
Dennis , Dennis Watts
February 07, 2014
Had recall done and got oil change. Everyone was friendly. Just got a little scared today. I'm at work and found out one of my lug nuts fell off. My dad found it at his house and said he could put i friendly. Just got a little scared today. I'm at work and found out one of my lug nuts fell off. My dad found it at his house and said he could put it on but said to make sure the others are tight. More
by Mandyh1028
Employees Worked With
?
February 01, 2014
Service was great and look forward to doing business in the future!!! I have referred family members because of the great service provided. Thank you the future!!! I have referred family members because of the great service provided. Thank you More
by TheLewis
Employees Worked With
Gary Cheeks
January 31, 2014
Great service from contact through completion!! From scheduling the appointment to the service provided at the dealership...everything was smooth and friendly. Very professional in every aspect. scheduling the appointment to the service provided at the dealership...everything was smooth and friendly. Very professional in every aspect. More
by lwolf99
Employees Worked With
Melissa Myers
January 17, 2014
Kim was wonderful. She was friendly and explained everything I needed. I hope I always have her help in the future. My experience today was perfect. everything I needed. I hope I always have her help in the future. My experience today was perfect. More
by debi39560
Employees Worked With
Kim, Kim McHugh
January 16, 2014
Very organized. Had recall on Avalon said would be a two hr wait and it was two hr wait as told and waiting area very comfortable best dealership I have ever visited I may have to drive over one hour but w hr wait and it was two hr wait as told and waiting area very comfortable best dealership I have ever visited I may have to drive over one hour but well worth the overall experience More
by Kathy Gurley
Employees Worked With
?
January 16, 2014
Great service, great people. Trey Dombroski gives outstanding service as well as all service dept staff. My 2nd new vehicle in less than 1 year from Allen Toyota. Couldn't pay me to shop anywhere outstanding service as well as all service dept staff. My 2nd new vehicle in less than 1 year from Allen Toyota. Couldn't pay me to shop anywhere else. More
by Yumoody
Employees Worked With
Trey Dombroaki is the most friendly and outgoing assoc every time I visit for service! He is outstanding and calls me by name as I pull up.
January 15, 2014
My 2010 Toyota Trunda check engine light and Anti Slip light came on, truck not running very good. Called Allen Toyota was conneted with Kathy Hill. She helped me set an appointment for later that afterno light came on, truck not running very good. Called Allen Toyota was conneted with Kathy Hill. She helped me set an appointment for later that afternoon. After arriving at dealership, Kathy checked me in, told me it would take about 2 hours before problem could be found. I left dealership and about and hour later she called and told me the problem. She said it was under warranty. This was a Friday afternoon. Truck was repaired the next day with no problems. Although it was raining when I picked my truck up it looked like it had been washed and vaccumed. This was a very positive visit, Kathy Hill took care of everything and asked if there was anything else she or Allen Toyota could do for me. Thanks again for thing care of your customers! More
by rm042155
Employees Worked With
Kathy Hill
January 15, 2014
This was my first experience with the service department. I would recommend it to anyone needing service. Kim McHugh went above and beyond what I expected. Her customer service skills were exceptional and sh I would recommend it to anyone needing service. Kim McHugh went above and beyond what I expected. Her customer service skills were exceptional and she is very knowledgeable in her field. Made me feel very welcome at the dealership and that my business was important to her. More
by btdonegan
Employees Worked With
Kim McHugh, Kim McHugh
