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J Allen Toyota
Gulfport, MS
437 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 437 reviews
February 10, 2014
I bought a 2014 Tacoma in January. John, James & Melissa gave excellent customer service from start to finish! John & James found the truck I wanted. Melissa was able to help get the payments I c Melissa gave excellent customer service from start to finish! John & James found the truck I wanted. Melissa was able to help get the payments I could afford. If you're looking for a new or used vehicle, you will get great customer service with these folks! Thank you everyone! I love my truck! More
by tamadrum29
Employees Worked With
James Usey , Melissa Myers
February 10, 2014
I had a question regarding a noise with which I was not familiar. I was concerned that there was a problem with my brand new truck. James encouraged me to bring it in so that it could be serviced if nece familiar. I was concerned that there was a problem with my brand new truck. James encouraged me to bring it in so that it could be serviced if necessary. When I explained the problem to Jim, he told me that this was a normal sound due to "advanced technology". He took me to another new truck and showed me that it made the exact same sound. I am no longer concerned. Thank you so much, James & Jim! More
by tamadrum29
Employees Worked With
James Usey
February 10, 2014
Will in service does an excellent job. Keeps me informed. Terry who is the lot guy, I believe, went above and beyond... they forgot to run my car through the car wash as I had a coupon. Terry n informed. Terry who is the lot guy, I believe, went above and beyond... they forgot to run my car through the car wash as I had a coupon. Terry noticed and took care of it. Roland the service person who taxi's to and from the dealership is always very nice. More
by Rmayfield1
Employees Worked With
Will in service I believe his last name is Johnson
February 07, 2014
Had recall done and got oil change. Everyone was friendly. Just got a little scared today. I'm at work and found out one of my lug nuts fell off. My dad found it at his house and said he could put i friendly. Just got a little scared today. I'm at work and found out one of my lug nuts fell off. My dad found it at his house and said he could put it on but said to make sure the others are tight. More
by Mandyh1028
Employees Worked With
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February 07, 2014
Great service and quick service. Thank you. Dennis was very friendly and helpful.I was able to come in at a very convenient time on a short notice and appreciated that. very friendly and helpful.I was able to come in at a very convenient time on a short notice and appreciated that. More
by Courtjacobs
Employees Worked With
Dennis , Dennis Watts
February 01, 2014
Service was great and look forward to doing business in the future!!! I have referred family members because of the great service provided. Thank you the future!!! I have referred family members because of the great service provided. Thank you More
by TheLewis
Employees Worked With
Gary Cheeks
January 31, 2014
Great service from contact through completion!! From scheduling the appointment to the service provided at the dealership...everything was smooth and friendly. Very professional in every aspect. scheduling the appointment to the service provided at the dealership...everything was smooth and friendly. Very professional in every aspect. More
by lwolf99
Employees Worked With
Melissa Myers
January 17, 2014
Kim was wonderful. She was friendly and explained everything I needed. I hope I always have her help in the future. My experience today was perfect. everything I needed. I hope I always have her help in the future. My experience today was perfect. More
by debi39560
Employees Worked With
Kim, Kim McHugh
January 16, 2014
Very organized. Had recall on Avalon said would be a two hr wait and it was two hr wait as told and waiting area very comfortable best dealership I have ever visited I may have to drive over one hour but w hr wait and it was two hr wait as told and waiting area very comfortable best dealership I have ever visited I may have to drive over one hour but well worth the overall experience More
by Kathy Gurley
Employees Worked With
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