J Allen Toyota

Dennis at the Service Desk was great! He was very informative and courteous. He made my first experience with Toyota a Great one!! Thanks Dennis! informative and courteous. He made my first experience with Toyota a Great one!! Thanks Dennis! More

I drive in from Florida anytime I need major work done on my Highlander. I love working with Kim! Always friendly and great customer service. my Highlander. I love working with Kim! Always friendly and great customer service. More

Will took care of a recall on on my vehicle quickly and efficiently. I am pleased with the service dept at Allen and would recommend all of their services and sales to anyone. efficiently. I am pleased with the service dept at Allen and would recommend all of their services and sales to anyone. More

The young man that meet me outside was very nice. I told him I wanted an inspection sticker and he took it from there . He walked me inside to the service desk and when my car was ready he came and got me a him I wanted an inspection sticker and he took it from there . He walked me inside to the service desk and when my car was ready he came and got me and walked me out to my car. The service he gave me was better than best. That's why I continue to purchase from y'all. More

I bought a Toyota Sequoia in September & I ask them to put new tires on it & they didn't nevertheless I had to come back to get new tires because whoever in expected the truck passed it twice. Thanks t to put new tires on it & they didn't nevertheless I had to come back to get new tires because whoever in expected the truck passed it twice. Thanks to Mr. Daniels I receive some new tires but nevertheless I need breaks per your service department, I really don't understand how I could needs breaks all ready when I don't even really drive the truck. JT will not return my calls I can't belive the horrible service that I'm receiving your tech don't know what the xxxx they doing neither mangement. 34,000 & I still have to put work into it just horrible. I've only put maybe 11,000 miles on the truck since September this is a disgrace. More

I use Allen Toyota for all my Toyota's I've purchased two vehicles from you and the service area and employees are all top notch! They know what they are doing and do It right the first time. purchased two vehicles from you and the service area and employees are all top notch! They know what they are doing and do It right the first time. Thank you More

Will from the Service Department was excellent regarding my 2011 Tacoma. I subsequently spoke to William Scott, Melissa Myers and Mike Hall about purchasing a new Tacoma in January 2015 when my son get my 2011 Tacoma. I subsequently spoke to William Scott, Melissa Myers and Mike Hall about purchasing a new Tacoma in January 2015 when my son gets his driver's license. He will get the 2011 Tacoma and I will get a new truck. More

As usual, everyone was helpful and concerned that I fully understood what was being done and their recommendations. I also visited Doug in parts and he not only ordered what I wanted, but informed me of what understood what was being done and their recommendations. I also visited Doug in parts and he not only ordered what I wanted, but informed me of what else I would need to go with the item I requested (they are so professional). I will be back next week, to have the items installed. More

Overall this is a great place to have service performed, but I do believe that an oil change and tire rotation can be performed in less that 75 minutes. I love the people and facility and enjoy the atmosphe but I do believe that an oil change and tire rotation can be performed in less that 75 minutes. I love the people and facility and enjoy the atmosphere at Allen Toyota but I think there should have dedicated personell to perform oil changes. If there were an oil change team and that's all they did,I do believe the the wait times could be shortened. More

Fast thorough and Frindly! Just went in for a recall and they found a dead cell in my battery,then replaced it saving me future problems. they found a dead cell in my battery,then replaced it saving me future problems. More