J Allen Toyota

CONGREGATION OF DIVINE WORD MISSIONARY - ANDY VU THANKS JIM FOR YOUR FRIENDLINESS, CARING AND SINCERE IN HELPING US TO HAVE CAR. JIM RUN BACK AND FORTH HAVE ASK HIS MANAGER AND GAVE US A VERY GOOD DE THANKS JIM FOR YOUR FRIENDLINESS, CARING AND SINCERE IN HELPING US TO HAVE CAR. JIM RUN BACK AND FORTH HAVE ASK HIS MANAGER AND GAVE US A VERY GOOD DEAL FOR THE CAR WE HAVE GOTTEN. THANKS AGAIN JIM More

As always, excellent service from service advisors and mechanics. Everyone is always friendly. I highly recommend this service department. Thanks Carol Booth, aka Donut Lady mechanics. Everyone is always friendly. I highly recommend this service department. Thanks Carol Booth, aka Donut Lady More

Always enjoyable and professional I appreciate the way that Allen Toyota is always extremely professional in all aspects of their sales and service. In connection with my latest servic I appreciate the way that Allen Toyota is always extremely professional in all aspects of their sales and service. In connection with my latest service need (recall item), I appreciate the manner in which notified me (personal call) and the ease of scheduling the service. Upon arrival, I was met promptly and servicing began immediately. The surroundings in the waiting area was relaxing. The needed work was completed within time period stated. Before leaving, Kim confirmed my next scheduled servicing. Everyone there was very friendly and helpful. More

First service The Tacoma has performed well so far. The more I drive it the more familiar I am becoming with it's many features/options. The service experience wa The Tacoma has performed well so far. The more I drive it the more familiar I am becoming with it's many features/options. The service experience was positive given the professionalism of all parties concerned. As promised I was in and out in less than a hour and the multipoint inspection and maintenance seemingly was thorough. More

Allen Toyota was wonderful to purchase our new Tundra. Definitely, we will be using them for all of our future purchases. They just made the experience wonderful. Thank you all very much!!! Definitely, we will be using them for all of our future purchases. They just made the experience wonderful. Thank you all very much!!! More

Excellent Service!!! Thank you Steve Cuevas and team. The best Toyota dealership I have ever had the pleasure of dealing with. Allen Toyota is excellent The best Toyota dealership I have ever had the pleasure of dealing with. Allen Toyota is excellent More

Everyone is always friendly, from the time I arrive until I leave. I could go to another Toyota dealership that is closer to me, but I drive a little farther because of their excellent customer service here. I leave. I could go to another Toyota dealership that is closer to me, but I drive a little farther because of their excellent customer service here. More

The service was ABOVE & BEYOND. The gentlemen driving the shuttle was extremely amicable and professional. This new service is AMAZING! I was floored by the service rendered! the shuttle was extremely amicable and professional. This new service is AMAZING! I was floored by the service rendered! More

I was extremely happy with the service I received. Steve Cuevas was very helpful and my car is like new! Very satisfied with the experience, thanks so much! Cuevas was very helpful and my car is like new! Very satisfied with the experience, thanks so much! More

This employee is rated very low because he lied about the service cost and service provided. I came in because the check engine light was on and I was told a diagnostics charge of $100 would be charged and service cost and service provided. I came in because the check engine light was on and I was told a diagnostics charge of $100 would be charged and if I choose to get it fixed there the $100 diagnostics charge would apply to the repair charge. When Steven came back I was told a diagnostic but I was told the required parts weren’t in and would have to be ordered and it may or may not fix the problem. Steven then told me the cost to fix the issue would be $250 and my $100 diagnostic charge wouldn’t apply. Although, he said it would before he saw the car, I was told I would have to pay $350 for a service engine clean. I ended up spending $100 on a mis-diagnostic because the very next day I took my car to the Lexus dealership and was told my engine light was on because my oil change was due. I had them to check the diagnostics that Toyota gave me and was told that was completely wrong. I wouldn’t recommend anyone to Allen Toyota after my experience with Steven Conquergood. I didn’t appreciate the way he talked down to me and he was rude and very unconcerned about helping me out with my problem. Not to mention he told me several different lies about my car and warranty information. More