J Allen Toyota

Avalon Service As always each time I take my wifes Avalon in for service it has been done with professionally and with care. Will Johnson, my service advisor, is an As always each time I take my wifes Avalon in for service it has been done with professionally and with care. Will Johnson, my service advisor, is an outstanding individual and always makes sure I know what has been done and when I'm scheduled to bring the care in again. More

Service center Great service great service didn't excellent work on my car and took care of me and asked me if I need anything I will waiting for the 2015 Toyota Pri Great service great service didn't excellent work on my car and took care of me and asked me if I need anything I will waiting for the 2015 Toyota Prius More

Service at Allen Toyota Gulfport I have been a Toyota customer for a few years now and I have to say Will does an awesome job of keeping me informed. I also appreciate the fact the s I have been a Toyota customer for a few years now and I have to say Will does an awesome job of keeping me informed. I also appreciate the fact the sales manager, Jake Floyd, will stop and take the time to say hello. Everyone there is very nice and all seem to care that your there. More

Completely Satisfied Once Again.. Had unexpected problem with my driver door, I called and was told to come in immediately to have it checked out. Was told part needed to be ordered a Had unexpected problem with my driver door, I called and was told to come in immediately to have it checked out. Was told part needed to be ordered and was given time frame which was met. I got my car back and everything is great. Once again I was taken care of professionally and with a friendly attitude. Thanks again for great service.... More

Top Notch Service Center Service history with Allen is one of the primary reasons I just purchased a new 2014 Highlander from your new sales department. It is great to have th Service history with Allen is one of the primary reasons I just purchased a new 2014 Highlander from your new sales department. It is great to have the option of scheduling an appointment. More

Service I can say first off I am always satisfied with the quality of the work performed on my Toyota. But this has been the second occasion that I've brough I can say first off I am always satisfied with the quality of the work performed on my Toyota. But this has been the second occasion that I've brought in a coupon that was posting on the website and it hasn't been applied to my bill. I gave the $10 off coupon to Steve and after I left and reviewed my receipt it wasn't applied.I have brought in one in the past and Mr.Tieblier told the service writer that it couldn't be applied to my current service it had to be used on the next date of service which didn't make sense because the coupon would have been expired. I still haven't received that discount although I was told it would be applied to my next service(s) and I have since had several. Shekiba Allen More

hellloooo... anyone??? I pulled up at my appointment time. Nobody was outside to greet me. Went through the doors which had the posted hours for the service center to be gre I pulled up at my appointment time. Nobody was outside to greet me. Went through the doors which had the posted hours for the service center to be greeted by a show unit. After asking around, I found the service center desk around the corner with two gentlemen sitting there. One was scowling at his computer screen and did not acknowledge me. The other was on the phone and after a minute politely said, "I'll be with you in just a minute." I had come in for an oil change and one hour later had to ask to have my car back. One hour seems a bit long. Price advertised on the website when booking appt was 39.99 so why did I end up paying around $57? More

debbie Glidewell The service guys did not put a return oil change on windshield nor did they give me an inspection sticker. When kim had the guy drive the car back for The service guys did not put a return oil change on windshield nor did they give me an inspection sticker. When kim had the guy drive the car back for the stickers. They put the next oil change sticker on & said thank you.I had to ask for the inspection sticker again. More

Great Service Department I called the Service Department to see about getting the oil changed in my 2005 Camry today. Even though it was 3:15 PM, the Service Department went I called the Service Department to see about getting the oil changed in my 2005 Camry today. Even though it was 3:15 PM, the Service Department went out of their way to work my oil change in their schedule. Will Johnson explained the servicing may take longer than the 59 minutes they strive to meet. Actually, my car was serviced within the 59 minutes even though this was an unscheduled service appointment. The entire staff was very pleasant and caring. I have been a customer at this dealership for over 20 years and have purchased 3 vehicles from them. With this kind of treatment, why go anywhere else? More

Service Call Took truck in for brake recall, 35K service and to have a lifter noise checked. It took them 2 weeks to get it fixed but drove it home this afternoon Took truck in for brake recall, 35K service and to have a lifter noise checked. It took them 2 weeks to get it fixed but drove it home this afternoon and lifter noise was gone. I'm happy with my Tacoma again! More