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J Allen Toyota

Gulfport, MS

3.5
437 Reviews

11397 Helen Richards Dr

Gulfport, MS

39503

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Showing 437 reviews

June 19, 2014

Service is always great! I have always found Allen Toyota to be a consumer-friendly business. The service department has always been fair with recommended repairs and the pric More

by gweier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Watts
Jun 19, 2014 -

J Allen Toyota responded

Thank you for taking the time to write this kind review! We are glad you've had positive experiences at Allen Toyota and that you can trust our service department. Your continued loyalty and business is appreciated and we hope to never let you down. We look forward to seeing you next time!

June 18, 2014

Backup camera for new tundra Brought truck in 3 times for backup camera to be repair; till today problem not fix. Called again, have not hear back from service dept. More

by pearltrinh
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kim McHugh, John "JT" Tiblier
Jun 24, 2014 -

J Allen Toyota responded

Here at Allen Toyota we value customer satisfaction above all else. We are sorry to hear that your expectations were not met and would like to help resolve the issue. Please contact JT Tiblier at 877.464.5505 and he will assist you in any way he can.

June 14, 2014

Good experience. Taking my car to be serviced is convenient and affordable. I am always treated quickly and professionally. f am always satisfied with the work I have More

by debi39560
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember.
Jun 16, 2014 -

J Allen Toyota responded

We are glad to hear that you always have positive experiences here! Thank you for your continued business and kind words. It's great that you are happy with the customer service and car service you receive. We look forward to seeing you next time!

June 07, 2014

long-time customer very disappointed and feeling betrayed Took my Toyota Sienna in for regular oil change and maintenance (as I do every 5,000 miles). The van is at 97,500 miles. Expected that it might need More

by MStoner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
June 06, 2014

Service Lewis sent me to Will Johnson and he made sure that my car was serviced and I was in and out! He was very nice gave me a business card. Will asked me More

by Cgomez2391
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 09, 2014 -

J Allen Toyota responded

We are glad you had a positive experience at Allen Toyota! Thanks for coming in and it's great you received prompt service. We hope to see you back for any future needs!

June 04, 2014

Good Service then all lies I went to Allen Toyota because I saw Jonathan Allen's TV commercial offering 0% financing or $1500.00 cash on a 2014.5 Camry. That was a lie then the More

by Di5125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melissa Myers, Jonathan Allen
June 04, 2014

Recall Service The people at Allen Toyota are on top of recall issues. From the first call informing me about the recalled item, to the handshake, upon arriving and More

by grgarner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry ? Greeted me upon arrival and started the process. ?? Female who contacted me regard the recall, set the appointment; and the lady who rescheduled it for me
Jun 05, 2014 -

J Allen Toyota responded

We are glad to hear that you've had positive experiences working with Allen Toyota during recalls! Our customers should be able to trust us to help them maintain their vehicle and stay safe while on the road. Thank you for trusting us to help and please let us know if you ever need anything else!

June 03, 2014

4 Runner Everything went very well. They were ready for me and handled my service in a satisfactory amount of time. They also explained my service to me. More

by Pheitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis, Dennis Watts
Jun 04, 2014 -

J Allen Toyota responded

We are glad to hear that everything went well and that you were back out in a timely manner! It's great that our staff kept you informed and that you left satisfied. We hope to see you back for any other needs!

May 28, 2014

Disappointed! I have bought 2 new vehicles in the last 2 yrs from Allen Toyota. Ever since my last purchase it has been a bad enough experience that I will not purc More

by GP915
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
May 22, 2014

Service Advisor & Manager Mrs. McHugh & Mr Tiblier ROCK!!!! They ALWAYS make me feel very VIP. This is the only automobile I have ever exclusively serviced by the dealer. The T More

by Stagelegs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly McHugh; JT Tiblier
May 23, 2014 -

J Allen Toyota responded

We are very glad to hear that our staff always takes great care of you and we hope to always remain consistent in providing you with positive experiences! Thank you for continually trusting Allen Toyota and for your kind words. We look forward to seeing you next time!

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