J Allen Toyota

Great Timely Service Very courteous and attentive personnel. Their communication was timely. The estimated time of repair was well within the limits of expected quoted tim Very courteous and attentive personnel. Their communication was timely. The estimated time of repair was well within the limits of expected quoted time. I am a completely satisfied customer. More

To xx why tire light is on Told Mike (advisor) that the light about tires was on and he got right on. We were going on a trip it appeared that a tire was going flat. That had Told Mike (advisor) that the light about tires was on and he got right on. We were going on a trip it appeared that a tire was going flat. That had us worried. Every thing was ok. More

Awesome customer service!! The customer service is phenomenal!! I could ask for a better group of people to do the job!! They really go above and beyond their job description in The customer service is phenomenal!! I could ask for a better group of people to do the job!! They really go above and beyond their job description in every department. Feel like family!! More

Always a pleasure I dealt with Mike in service and he was very professional and helpful. Like always the service was smooth and easy. The best thing about the service i I dealt with Mike in service and he was very professional and helpful. Like always the service was smooth and easy. The best thing about the service is you never feel like your being taken advantage of. More

Disappointed An hour and 20 minutes for an oil change. The seal was hanging off my driver side door when the car was returned and someone had played with my radio. An hour and 20 minutes for an oil change. The seal was hanging off my driver side door when the car was returned and someone had played with my radio. That’s unacceptable!! Before I saw all of that…. I asked the secretary if there was a better day to bring in my vehicles for routine maintenance and she told me she didn’t think so. The “call center” books the appointments and sometimes they over book. This is the first time I’ve been disappointed in the service I’ve received and I’ve been a customer since 2006. I a Sequoia and a Caprice. If the service department is declining, I won’t remain a customer. More

Great experience Everyone was friendly and professional. There was no problem with getting the car taken care of. My Camry is ten years old, is comfortable and fuel ef Everyone was friendly and professional. There was no problem with getting the car taken care of. My Camry is ten years old, is comfortable and fuel efficient. More

30000 mile service Good job,on time and no issues found from during the service, I had just detail the vehicle and very appreciated that it was as clean when service was Good job,on time and no issues found from during the service, I had just detail the vehicle and very appreciated that it was as clean when service was completed. Thanks, More

Great attentive and friendly customer service. Great setup specially the waiting area for those who have to wait. I even went on a walk around the huge lot and was able to exercise some, then watch Great setup specially the waiting area for those who have to wait. I even went on a walk around the huge lot and was able to exercise some, then watch the news inside, coffee, popcorn and soda machines. I went in for the first time gave them my information to include both of my warranty and they took care of the rest. Once done I just signed and left. No headaches or hassles. I will definitely recommend them to anyone. More

Great Service!!! Allen Toyota's service department is always friendly and very efficient when it comes to getting anything I need as a customer. They even call you by Allen Toyota's service department is always friendly and very efficient when it comes to getting anything I need as a customer. They even call you by name- you are not just a number. Will always be an Allen Toyota customer!!! More

Sales to Service Everyone I have met at Allen Toyota has been both friendly and professional. Their service and friendleness make Allen Toyota a pleasure to do busines Everyone I have met at Allen Toyota has been both friendly and professional. Their service and friendleness make Allen Toyota a pleasure to do business with. From sales to service it's all excellent. More