J Allen Toyota

Always a pleasure I dealt with Mike in service and he was very professional and helpful. Like always the service was smooth and easy. The best thing about the service i I dealt with Mike in service and he was very professional and helpful. Like always the service was smooth and easy. The best thing about the service is you never feel like your being taken advantage of. More

Disappointed An hour and 20 minutes for an oil change. The seal was hanging off my driver side door when the car was returned and someone had played with my radio. An hour and 20 minutes for an oil change. The seal was hanging off my driver side door when the car was returned and someone had played with my radio. That’s unacceptable!! Before I saw all of that…. I asked the secretary if there was a better day to bring in my vehicles for routine maintenance and she told me she didn’t think so. The “call center” books the appointments and sometimes they over book. This is the first time I’ve been disappointed in the service I’ve received and I’ve been a customer since 2006. I a Sequoia and a Caprice. If the service department is declining, I won’t remain a customer. More

Great experience Everyone was friendly and professional. There was no problem with getting the car taken care of. My Camry is ten years old, is comfortable and fuel ef Everyone was friendly and professional. There was no problem with getting the car taken care of. My Camry is ten years old, is comfortable and fuel efficient. More

30000 mile service Good job,on time and no issues found from during the service, I had just detail the vehicle and very appreciated that it was as clean when service was Good job,on time and no issues found from during the service, I had just detail the vehicle and very appreciated that it was as clean when service was completed. Thanks, More

Great attentive and friendly customer service. Great setup specially the waiting area for those who have to wait. I even went on a walk around the huge lot and was able to exercise some, then watch Great setup specially the waiting area for those who have to wait. I even went on a walk around the huge lot and was able to exercise some, then watch the news inside, coffee, popcorn and soda machines. I went in for the first time gave them my information to include both of my warranty and they took care of the rest. Once done I just signed and left. No headaches or hassles. I will definitely recommend them to anyone. More

Great Service!!! Allen Toyota's service department is always friendly and very efficient when it comes to getting anything I need as a customer. They even call you by Allen Toyota's service department is always friendly and very efficient when it comes to getting anything I need as a customer. They even call you by name- you are not just a number. Will always be an Allen Toyota customer!!! More

Sales to Service Everyone I have met at Allen Toyota has been both friendly and professional. Their service and friendleness make Allen Toyota a pleasure to do busines Everyone I have met at Allen Toyota has been both friendly and professional. Their service and friendleness make Allen Toyota a pleasure to do business with. From sales to service it's all excellent. More

service review - great! I am a big Allen fan - I am very impressed with the service department - extremely professional, friendly and efficient - so happy I bought my Scion a I am a big Allen fan - I am very impressed with the service department - extremely professional, friendly and efficient - so happy I bought my Scion at Allen! Would definitely buy another car there as the service is quite excellent! More

Great Service!!! Kim is Awesome!!! Would not use the Service there if she wasn't there,Kim cares about her customers and always greet with a smile and care. Kim is Awesome!!! Would not use the Service there if she wasn't there,Kim cares about her customers and always greet with a smile and care. More

Bought car and getting screwed Bought car and was not told conv top was not working properly. Tried to have them fix it they said that all they could do was split the cost. I should Bought car and was not told conv top was not working properly. Tried to have them fix it they said that all they could do was split the cost. I shouldn't have to pay for it I just bought the car and it should have been fixed before they sold it. More