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J Allen Toyota

Gulfport, MS

3.8
431 Reviews

11397 Helen Richards Dr

Gulfport, MS

39503

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Showing 431 reviews

August 07, 2014

30000 mile service Good job,on time and no issues found from during the service, I had just detail the vehicle and very appreciated that it was as clean when service was More

by David Jowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 07, 2014 -

J Allen Toyota responded

It's great that our service department took good care of your vehicle while it was in the shop and we are glad to have completed it quickly! Thank you for sharing your experience and we hope to see you back!

August 01, 2014

Great attentive and friendly customer service. Great setup specially the waiting area for those who have to wait. I even went on a walk around the huge lot and was able to exercise some, then watch More

by rlramos61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Watts, Kim McHugh
Aug 04, 2014 -

J Allen Toyota responded

We're glad you enjoyed our waiting room and were comfortable during your time at Allen Toyota! Our customers should feel comfortable and stress free when purchasing a vehicle and we're happy that was the case for you. Thank you for choosing Allen Toyota and we hope you enjoy your new vehicle. Your recommendation is appreciated and we hope to see you back in the future!

August 01, 2014

Great Service!!! Allen Toyota's service department is always friendly and very efficient when it comes to getting anything I need as a customer. They even call you by More

by TLand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Carter , John "JT" Tiblier
Aug 04, 2014 -

J Allen Toyota responded

It's great to hear that our staff treats you well and provides you with good customer service! We want you to feel welcomed and appreciated here. Thank you for your continued business and we look forward to seeing you next time!

July 31, 2014

Sales to Service Everyone I have met at Allen Toyota has been both friendly and professional. Their service and friendleness make Allen Toyota a pleasure to do busines More

by DBHayden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Switzer, Gary Cheeks , David Potter , John "JT" Tiblier
Jul 31, 2014 -

J Allen Toyota responded

Thank you for your compliments on our staff! We're happy they treated you well and provided you with a positive experience. Thank you for choosing Allen Toyota and we hope to see you back!

July 29, 2014

service review - great! I am a big Allen fan - I am very impressed with the service department - extremely professional, friendly and efficient - so happy I bought my Scion a More

by cindy.reeder.9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 29, 2014 -

J Allen Toyota responded

Cindy, we're glad to hear that you enjoyed your experience with our service department! We do our best to be helpful and friendly and get the job done right the first time. Thanks for choosing Allen Toyota and we look forward to seeing you next time!

July 27, 2014

Great Service!!! Kim is Awesome!!! Would not use the Service there if she wasn't there,Kim cares about her customers and always greet with a smile and care. More

by tawana.troup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim McHugh
Jul 28, 2014 -

J Allen Toyota responded

Thank you for your compliments on Kim! We're proud to hear about your positive experiences with her and appreciate your continued business. See you next time!

July 26, 2014

Bought car and getting screwed Bought car and was not told conv top was not working properly. Tried to have them fix it they said that all they could do was split the cost. I should More

by Jeff062586
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Louis
Jul 30, 2014 -

J Allen Toyota responded

We are sorry to hear that you were not satisfied with your recent experience. Please contact Gary Cheeks at 877.464.5505 so we can figure out the best way to resolve this.

July 24, 2014

Excellent Professional Caring My experience at Allen Toyota is always excellent. From the greeter at the front door, the service desk, and technicians. I am always told what is nee More

by jerry bracey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim McHugh
Jul 25, 2014 -

J Allen Toyota responded

We're happy to hear that your experiences at Allen Toyota have always been positive! Customer service is important to us as well as customer satisfaction. Thank you for continually choosing to come here and trusting us to take care of you an your vehicle. Your recommendation is appreciated and we look forward to seeing you back in the future!

July 21, 2014

Great...Awesome Always get great service here...all the people in service and sales are very nice. They always make me comfortable and tend to my needs.. More

by tcox999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Watts, Kim McHugh
Jul 22, 2014 -

J Allen Toyota responded

We're glad to have always provided you with positive experiences! Thank you for your continued business and kind words. We look forward to next time!

July 15, 2014

Aldo Moran The courtesy shuttle service is a major part of the convenience. Will is always polite and professional. Definitely don't mind using this service cent More

by Aldodolce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Johnson
Jul 16, 2014 -

J Allen Toyota responded

We're glad you've enjoyed using our shuttle service! It's great that Will takes good care of you and provides you with positive experiences. Thank you for choosing Allen Toyota and we look forward to having you back!

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