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J Allen Toyota

Gulfport, MS

3.5
437 Reviews

11397 Helen Richards Dr

Gulfport, MS

39503

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Showing 437 reviews

September 26, 2014

Easy In & Out Showed up early for my appointment. Had a pleasant,, comfortable wait. Only took about 40 minutes or less. They offered to make me another service ap More

by oldladydriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCormick, Dennis Watts
Sep 26, 2014 -

J Allen Toyota responded

We're glad to hear that you were satisfied with your experience and that you had a quick wait time! Your business is appreciated and we look forward to serving you next time!

September 24, 2014

5K Service I went in for the 5K service on my Tacoma. The customer service was excellent! The facility and waiting area was really nice and clean. More

by tamadrum29
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCormick
Sep 25, 2014 -

J Allen Toyota responded

We're glad to hear that you enjoyed your recent experience at Allen Toyota! Your kind words are appreciated and we hope you'll let us know of any future needs.

September 06, 2014

Work on the little things Only complaint I have is they should have left my driver seat where it was instead of moving it all the way back. Took me awhile to get it back in the More

by Rawls14257
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim McHugh
Sep 11, 2014 -

J Allen Toyota responded

We're sorry for any inconvenience caused by the seat being moved. Sometimes some service work requires technicians to be in the vehicle but we do our best to work around what is set in the car already. We hope you'll give us a chance to make sure you are completely satisfied next time!

August 28, 2014

Awesome all the way around William Scott has sold us 2 Toyota Tundra and has always taken great care of us. The Service department is always friendly and efficient. I always f More

by Mrs.Martish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim McHugh
Sep 02, 2014 -

J Allen Toyota responded

It's great to hear that William has consistently provided you with positive experiences! Thank you for your kind feedback and we're glad you can trust us to take good care of you and your vehicle. See you next time!

August 27, 2014

Manager Will Johnson was very personable. He directed my appointment and servicing of my vehicle in a very efficient way, achieving maximum productivity with More

by jamesusey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Johnson
Aug 28, 2014 -

J Allen Toyota responded

We're glad Will was friendly and helpful and got your vehicle's service work completed in a timely manner! Thank you for choosing Allen Toyota for your needs and we hope you'll be back!

August 23, 2014

Mike saved the day! An ongoing issue with my radio was finally resolved last week, and I left the dealership with a smile, thanks to my service adviser's friendliness and More

by aylettk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCormick
Aug 25, 2014 -

J Allen Toyota responded

We're happy to have gotten all issues resolved and that you left satisfied! Thank you for your compliments on Mike and for choosing Allen Toyota. We hope to see you back again in the future!

August 23, 2014

Oil Change Just did an oil change. I would like to find out if the air bag will be recalled. I do not have the light on but received a notice in the mail that st More

by Ridg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 25, 2014 -

J Allen Toyota responded

Thank you for choosing us for your automotive needs, Roger! Please contact the dealership so we can discuss the recall further with you.

August 22, 2014

5K service on 2014 Avalon Hybrid Excellent experience with professional, friendly and timely response from Mike McCormick and the service department staff. Comfortable waiting area a More

by kwstanf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCormick
Aug 22, 2014 -

J Allen Toyota responded

We appreciate your kind feedback! We are happy you enjoyed your time here and our staff and left satisfied. Please let us know if you ever need anything else! Thanks for choosing Allen Toyota.

August 21, 2014

20,000 checkup My car was finished in 30 minutes! Way to go Allen Toyota! Nicest service desk staff I've ever encountered. They checked to make sure there were no More

by ksbelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim McHugh
Aug 22, 2014 -

J Allen Toyota responded

We're happy to have completed your service work in a timely manner and that our staff was friendly and helpful! Thank you for choosing Allen Toyota and we hope you'll be back for future needs!

August 21, 2014

Professional service Dennis is always courteous whenever I have my vehicle serviced. He keeps my up to date with whatever issues I may have to address in the future. More

by Jasmine Adams
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Watts
Aug 22, 2014 -

J Allen Toyota responded

We are happy to hear that Dennis takes great care of you and your vehicle each time you come to Allen Toyota! We appreciate you always choosing us for your automotive needs and hope to never let you down.

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