J Allen Toyota

Oil Change Just did an oil change. I would like to find out if the air bag will be recalled. I do not have the light on but received a notice in the mail that st Just did an oil change. I would like to find out if the air bag will be recalled. I do not have the light on but received a notice in the mail that stated there would be a follow up. Thanks Roger More

5K service on 2014 Avalon Hybrid Excellent experience with professional, friendly and timely response from Mike McCormick and the service department staff. Comfortable waiting area a Excellent experience with professional, friendly and timely response from Mike McCormick and the service department staff. Comfortable waiting area and facility. Great location with easy in and out road access. More

20,000 checkup My car was finished in 30 minutes! Way to go Allen Toyota! Nicest service desk staff I've ever encountered. They checked to make sure there were no My car was finished in 30 minutes! Way to go Allen Toyota! Nicest service desk staff I've ever encountered. They checked to make sure there were no recalls. Love my Corolla! More

Professional service Dennis is always courteous whenever I have my vehicle serviced. He keeps my up to date with whatever issues I may have to address in the future. Dennis is always courteous whenever I have my vehicle serviced. He keeps my up to date with whatever issues I may have to address in the future. More

Great Timely Service Very courteous and attentive personnel. Their communication was timely. The estimated time of repair was well within the limits of expected quoted tim Very courteous and attentive personnel. Their communication was timely. The estimated time of repair was well within the limits of expected quoted time. I am a completely satisfied customer. More

To xx why tire light is on Told Mike (advisor) that the light about tires was on and he got right on. We were going on a trip it appeared that a tire was going flat. That had Told Mike (advisor) that the light about tires was on and he got right on. We were going on a trip it appeared that a tire was going flat. That had us worried. Every thing was ok. More

Awesome customer service!! The customer service is phenomenal!! I could ask for a better group of people to do the job!! They really go above and beyond their job description in The customer service is phenomenal!! I could ask for a better group of people to do the job!! They really go above and beyond their job description in every department. Feel like family!! More

Always a pleasure I dealt with Mike in service and he was very professional and helpful. Like always the service was smooth and easy. The best thing about the service i I dealt with Mike in service and he was very professional and helpful. Like always the service was smooth and easy. The best thing about the service is you never feel like your being taken advantage of. More

Disappointed An hour and 20 minutes for an oil change. The seal was hanging off my driver side door when the car was returned and someone had played with my radio. An hour and 20 minutes for an oil change. The seal was hanging off my driver side door when the car was returned and someone had played with my radio. That’s unacceptable!! Before I saw all of that…. I asked the secretary if there was a better day to bring in my vehicles for routine maintenance and she told me she didn’t think so. The “call center” books the appointments and sometimes they over book. This is the first time I’ve been disappointed in the service I’ve received and I’ve been a customer since 2006. I a Sequoia and a Caprice. If the service department is declining, I won’t remain a customer. More

Great experience Everyone was friendly and professional. There was no problem with getting the car taken care of. My Camry is ten years old, is comfortable and fuel ef Everyone was friendly and professional. There was no problem with getting the car taken care of. My Camry is ten years old, is comfortable and fuel efficient. More