J Allen Toyota

Vehicle service. From the time I called to schedule my appointment until I left your lot I received the best service I have received from any business that I have deal From the time I called to schedule my appointment until I left your lot I received the best service I have received from any business that I have dealt with in years!!! Everyone was very friendly and went out of their way to make me fell special. As I looked arround the service area I could not help but notice that everyone was treated the same way. Plese extend my thanks to all involved and let them know that is them that are special!! Thanks again. John Humphries More

25K service the staff is very friendly and professional.. I cannot say enough nice things about Allen Auto. I would buy another car from them in a heartbeat! the staff is very friendly and professional.. I cannot say enough nice things about Allen Auto. I would buy another car from them in a heartbeat! More

Initial Impression did not last Inconsistent inspection results, high costs, overly optimistic wait times, and exaggerated repair concerns have driven me away from my initial positiv Inconsistent inspection results, high costs, overly optimistic wait times, and exaggerated repair concerns have driven me away from my initial positive impression. I am perfectly happy with my Toyota, but not my Toyota dealership. More

30K Maintenance Kim did an outstanding job and made my overall experience excellent. Rather than utilizing two Toyota dealerships near Slidell, LA, here I reside, I Kim did an outstanding job and made my overall experience excellent. Rather than utilizing two Toyota dealerships near Slidell, LA, here I reside, I decided to drive 50 miles in the rain today to experience the Allen service department. The maintenance on my 2013 Avalon was completed in under one hour and the cost was a lot less than I expected. The entire staff was professional and very friendly, from the gentleman that met me in the car receiving area outside to the Sales Rep which research the option of having BSM installed in my car. Thanks to everyone at Allen Toyota. More

55k service on Toyota Venza I was greeted promptly for my appointment time. Kim was awesome, very friendly and explained all that was done for my 55K service. The service was qu I was greeted promptly for my appointment time. Kim was awesome, very friendly and explained all that was done for my 55K service. The service was quick. Very impressed with dealership and all the polite people. More

5 k service on Sienna Kim was awesome and Chase helped me while she was with another customer. Chase was a awesome too. There should not be a 25 word minimum! Kim was awesome and Chase helped me while she was with another customer. Chase was a awesome too. There should not be a 25 word minimum! More

Wait time The wait was long but other than that it's a great dealership. Very friendly and very well taken care of place. Polite people. Very impressed. The wait was long but other than that it's a great dealership. Very friendly and very well taken care of place. Polite people. Very impressed. More

disappointed i brought my car in for my a/c noise. i told them my ac made rattling noises when i hit a bump and when i turn off the ac it stop. don't tell me tha i brought my car in for my a/c noise. i told them my ac made rattling noises when i hit a bump and when i turn off the ac it stop. don't tell me that you've found a leaf here and there that think it made the noise. then telling me that i need a noise reduction that going to cost me $700. "i said something is wrong with my ac that is making a noise"!!! and you telling me that i need a noise reduction? my ac is working fine, i feel like it's something loose in there that when i hit a bump it making that noise. cost me $80 to tell me that i need to bring it to somewhere else. i know its a toyota company and my car is a lexus but its still the same company. i always had good service here. but this is dumb. if you don't rush into and take your time and look into it then it could be fixed. probably going to cost me several hundred but im find with that!!!!!! More

Great service, only one bad thing. Mike was very friendly. It was a quick service. 55k service, tire rotation, battery replacement and air filter replacement. One complaint, they did no Mike was very friendly. It was a quick service. 55k service, tire rotation, battery replacement and air filter replacement. One complaint, they did not check the engine coolant level or they ignored it. They marked it as good (green), but the engine coolant level is clearly below low level, they did not refill it. More

To long for a scheduled appointment oil change! Dropped my truck off at 1:30 PM and was still waiting on it at 3:00 PM. Nice place and thanks for the internet to keep my mind busy while waiting for Dropped my truck off at 1:30 PM and was still waiting on it at 3:00 PM. Nice place and thanks for the internet to keep my mind busy while waiting for so long. Your staff is nice but seemed overwhelmed. I was a basic oil change with no rotation of tires or changing any filters. Not upset but really need to work on the time you keep your customers on scheduled appointments on a basic oil change. Thanks, More