J Allen Toyota

It was very smooth,nice, and didnt take a long time to find Allen Toyota is a nice place to go to get a car. I and my grandmother came here and found a car right away. this is my first car. I have been looking Allen Toyota is a nice place to go to get a car. I and my grandmother came here and found a car right away. this is my first car. I have been looking for a car for 3ish mounds and I was very please to come here and find one very easy. the even give you FREE popcorn and water. the people are very nice. I have been her a few times. My bumper and dash board was messed up but already replaced my bumper. My brakes were making noise and I brought it in and they are replacing it for FREE. James sold me on the car even thought it had a few bumps. he got them fixed right away. if I ever get another car I will come here. in only 17 but the is a good place to go to get used cars for teens , with a low budget. Ask for james he is the guy to go too. More

Buying my rave4 at Allens Toyota My experience was the best I have ever had. My salesman Mr. Collette was excellence. He answered all my questions and made the experience of walking My experience was the best I have ever had. My salesman Mr. Collette was excellence. He answered all my questions and made the experience of walking thur all the steps seem to go smoothly and effortless on my part. He had my car ready and waiting on me. He even drove it to my house for me. His attention to my needs (80 year old woman} and courtesies and attention were superior. A job well done beyond the excellence you normally expect. More

Great Experience! We went to look for my daughter's first car. We had seen a few possibilities online but changed our mind once we got there and saw the great selection We went to look for my daughter's first car. We had seen a few possibilities online but changed our mind once we got there and saw the great selection of Toyotas. Both Mr. Usey and Mr. Collette were more than helpful and made it a special experience for my daughter. Hats off to these gentlemen for the customer service, fair price and non-pushy attitude. Ms. Brown in finance was also very personable and included my daughter in explaining all aspects of the financing. This is the 3rd used vehicles we have bought from the dealership. We have 2 more kids to buy for in the future.....we'll be back!! More

Tire pressure light was on They found a nail in the side of my tire. It could not be repaired. I have warranty on my tires. They replaced the tire and I didn't have to pay an They found a nail in the side of my tire. It could not be repaired. I have warranty on my tires. They replaced the tire and I didn't have to pay anything..I thank the sales lady who sold me the car for telling me about the extra warranty . More

Salesman lied Nov of 2014 my sister-in-law was looking to buy a car. She met an Allen Toyota salesman named Roger through a friend of hers. He told her he could fin Nov of 2014 my sister-in-law was looking to buy a car. She met an Allen Toyota salesman named Roger through a friend of hers. He told her he could find her a car. He did find a car perfect for her. The only problem was that it only had one key, and it did not have a remote for the door locks. We asked him about a second key and remote. He said he would have to contact the previous owner for both of them. He also said if the previous owner did not have them that he would somehow get them for her. It is now Dec 2015 and she still has only one key and no remote. My sister-in-law went back to Roger multiple times about the key and remote, all she just got a run around. From what I've been told Roger got a promotion. What this says to me is, if you work at Allen Toyota and LIE to the customer you get rewarded with a promotion. And believe me I tell everyone I know about her incredible bad experience at Allen Toyota. More

Replaced hatch on back latch When I dropped my car off I saw the three cars in front of me getting their windows cleaned before they were taken to the service area. When I returne When I dropped my car off I saw the three cars in front of me getting their windows cleaned before they were taken to the service area. When I returned to pick my car there were other cars getting their windows done. So I expected my windows to be done also, however they were not done. That is why you received average marks. If it's done foe one it should be done for all, More

Great customer service Went to service because of air pressure indicator light appearing on our display board....Thought it would be a simple check the air and make the adju Went to service because of air pressure indicator light appearing on our display board....Thought it would be a simple check the air and make the adjustment to the pressure on each tire...Come to find out, there was a nail in the tire that was causing the problem....Even though the tire could not be repaired and I had to buy a new tire, I was grateful that the problem was discovered and could be fixed instead of the possibility of having a major blowout on the highway with a risk of injury or damage to the car....Mr Watts was very nice and professional, even apologizing for this tire not being able to be fixed....I had no problem with having to replace this tire....You cannot put a price on your safety and your life while driving on these roads....The dealership had a replacement tire in stock and got me back on the road in a timely matter....Thank you for a job well done. More

Worth the Drive I live in Perkinston and work in Hattiesburg. The most convenient dealership for me to have my car serviced would be the Hattiesburg location. Howev I live in Perkinston and work in Hattiesburg. The most convenient dealership for me to have my car serviced would be the Hattiesburg location. However, I always go to Allen Toyota in Gulfport because I know I will receive excellent, professional service. I will continue to take my Camry to Allen Toyota, and I plan to purchase my next car from there as well. More

Outstanding Service In and Out exactly as estimated. Upon arrival, my Avalon was processed in very quickly and servicing began immediately by a great team of professiona In and Out exactly as estimated. Upon arrival, my Avalon was processed in very quickly and servicing began immediately by a great team of professional service staff. More