Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
J Allen Toyota
Gulfport, MS
438 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 438 reviews
August 30, 2017
Good people who appreciate your business! I look at it this way. If Allen Toyota was a restaurant, it must be good because of how busy they are. The young lady who greets and I look at it this way. If Allen Toyota was a restaurant, it must be good because of how busy they are. The young lady who greets and gets you started. Kim my service advisor, tells it like it is. When I had a question if she didn't know, she got the service manager and he answered. I had to wait for the courtesy van to bring me home. So looking at newer models I met Richard he answered my questions on newer models. I'm not thrilled with an added expense. But the people I interacted with from beginning to end , Hanna the new rental manager picking me up. Kim going over my bill answering questions. They let you know they appreciate your business. Like the popcorn too!! Please keep it. More
by Lion Hart
Employees Worked With
Hanna, and Service manager, and van driver., Kim McHugh, Richard Strong
August 28, 2017
Shiny! My usual service and wash. Always a pleasure. Always a great job. Allen Toyota earns my loyalty with each trip in. Keep up the good work!! My usual service and wash. Always a pleasure. Always a great job. Allen Toyota earns my loyalty with each trip in. Keep up the good work!! More
by GulfCoastGirl61
Employees Worked With
James Usey , Kim McHugh, Richard Strong
August 28, 2017
The way service ought to be! Checked in promptly. No waiting. Everyone was cordial and professional. Couldn't ask for more. The oil change was completed in a reasonable amount o Checked in promptly. No waiting. Everyone was cordial and professional. Couldn't ask for more. The oil change was completed in a reasonable amount of time at a fair price. Coffee station was clean and plenty of fresh coffee available. There was also popcorn and bottled water. The computers were well-maintained. My experience was a pleasant one and would recommend Allen Toyota to anyone. I drive a Lexus and do not want to drive all the way to Metairie for my oil change. Allen Toyota treats me just as well as the Lexus dealership and that is saying a lot. More
by Sugarpie
Employees Worked With
Will Johnson, Service Advisor
June 28, 2017
WILL NOT OFFER YOU THE BEST DEAL AND WILL NOT SATISFY I RECENTLY PURCHASED A USED TRUCK WITH NO INCENTIVES/WARRANTY. MY SALESMAN RUSTY WAS ONLY INTERESTED IN SELLING A TRUCK. I RESEARCHED BEFORE ARRIVIN I RECENTLY PURCHASED A USED TRUCK WITH NO INCENTIVES/WARRANTY. MY SALESMAN RUSTY WAS ONLY INTERESTED IN SELLING A TRUCK. I RESEARCHED BEFORE ARRIVING WHAT I WANTED. ONCE THE PRICE NUMBER WAS PRESENTED HE OFFERED ME A USED TRUCK BUT I HAD NOT TIME TO RESEARCH THE NEW TRUCK WITH INCENTIVES. BUT INSTEAD I ASKED HIM FOR THE BEST DEAL AND THE RESULTS IS A USED 2016 WITH 25000 WITH NO WARRANTY. I CALLED BACK ONCE I RESEARCHED INVENTORY AGAIN ONLY TO FINE OUT HE COULD HAVE PUT ME IN A 2017 WITH 8 MILES/WARRANTY. I CALLED MANAGER TO ASK FOR THE A BETTER DEAL AND HE WOULD NOT MAKE IT RIGHT. I WOULD NOT REFER THIS DEALER TO NO ONE DUE TO NOT MEETING THE CUSTOMER BEST INTEREST!! ONLY TRYING TO SELL A VEHICLE!!!! More
by DISATISFIED CUSTOMER
Employees Worked With
RUSTY, Gary Cheeks
August 15, 2016
Go See James Collette at Allen Toyota Gulfport Great place! James Collette was on top of getting me exactly what I wanted. GO SEE HIM TODAY! Tell him Michelle sent you his way! Great place! James Collette was on top of getting me exactly what I wanted. GO SEE HIM TODAY! Tell him Michelle sent you his way! More
by mfb2121
Employees Worked With
Collette, James
August 09, 2016
Great customer service! A true pleasure to work with! I felt like the only customer that they had! I never knew that purchasing a vehicle could be such a pleasurable experience! James went above and beyon I felt like the only customer that they had! I never knew that purchasing a vehicle could be such a pleasurable experience! James went above and beyond our expectations! He definitely was looking out for our best interest! More
by Dina1967
Employees Worked With
James David Collette
August 05, 2016
Wonderful exsperience We had a great exsperience with Toyota and James as an individual! All of our needs were met and we felt at home instantly! We left super happy!!!! Ja We had a great exsperience with Toyota and James as an individual! All of our needs were met and we felt at home instantly! We left super happy!!!! James Colette ROCKS!!! More
by Alicia1992
Employees Worked With
James D Collette
July 28, 2016
Outstanding experience I had the best experience with this dealer specially the salesman James collette was very respectful and really passionate about his job. He even deli I had the best experience with this dealer specially the salesman James collette was very respectful and really passionate about his job. He even delivered my 2014 toyota venza to my house. He drove 2 1/2 hours to my house, this show his commitment to the customers. They gave me the best deal by far after shopping around in 7 dealers.No pressure or hassle prices. Also the finance director david potter was really professional and knowledgeable no pressure to buy any of the extra options. Recommend this dealer and the sales man 100%. Thank you!!! More
by Venza!!!
Employees Worked With
James collete, David Potter
July 13, 2016
Got what we were looking for We came in to look at a vehicle we found online, the car didn't work out. But James helped us find the one for us. He was so patient and courteous! We came in to look at a vehicle we found online, the car didn't work out. But James helped us find the one for us. He was so patient and courteous! More
by Mrscrider15
Employees Worked With
James Collette, Cedric Theodore
July 08, 2016
new truck and service I have had my older Tundra serviced several times and they service department was great. We also recently purchased a 2016 Tacoma for business and Mr I have had my older Tundra serviced several times and they service department was great. We also recently purchased a 2016 Tacoma for business and Mr. James Collette was great. He answered all of the questions I could think of and was very nice. More
by oakmanorbiloxi
Employees Worked With
James Collette
