J Allen Toyota

Great customer service! A true pleasure to work with! I felt like the only customer that they had! I never knew that purchasing a vehicle could be such a pleasurable experience! James went above and beyon I felt like the only customer that they had! I never knew that purchasing a vehicle could be such a pleasurable experience! James went above and beyond our expectations! He definitely was looking out for our best interest! More

Wonderful exsperience We had a great exsperience with Toyota and James as an individual! All of our needs were met and we felt at home instantly! We left super happy!!!! Ja We had a great exsperience with Toyota and James as an individual! All of our needs were met and we felt at home instantly! We left super happy!!!! James Colette ROCKS!!! More

Outstanding experience I had the best experience with this dealer specially the salesman James collette was very respectful and really passionate about his job. He even deli I had the best experience with this dealer specially the salesman James collette was very respectful and really passionate about his job. He even delivered my 2014 toyota venza to my house. He drove 2 1/2 hours to my house, this show his commitment to the customers. They gave me the best deal by far after shopping around in 7 dealers.No pressure or hassle prices. Also the finance director david potter was really professional and knowledgeable no pressure to buy any of the extra options. Recommend this dealer and the sales man 100%. Thank you!!! More

Got what we were looking for We came in to look at a vehicle we found online, the car didn't work out. But James helped us find the one for us. He was so patient and courteous! We came in to look at a vehicle we found online, the car didn't work out. But James helped us find the one for us. He was so patient and courteous! More

new truck and service I have had my older Tundra serviced several times and they service department was great. We also recently purchased a 2016 Tacoma for business and Mr I have had my older Tundra serviced several times and they service department was great. We also recently purchased a 2016 Tacoma for business and Mr. James Collette was great. He answered all of the questions I could think of and was very nice. More

It was very smooth,nice, and didnt take a long time to find Allen Toyota is a nice place to go to get a car. I and my grandmother came here and found a car right away. this is my first car. I have been looking Allen Toyota is a nice place to go to get a car. I and my grandmother came here and found a car right away. this is my first car. I have been looking for a car for 3ish mounds and I was very please to come here and find one very easy. the even give you FREE popcorn and water. the people are very nice. I have been her a few times. My bumper and dash board was messed up but already replaced my bumper. My brakes were making noise and I brought it in and they are replacing it for FREE. James sold me on the car even thought it had a few bumps. he got them fixed right away. if I ever get another car I will come here. in only 17 but the is a good place to go to get used cars for teens , with a low budget. Ask for james he is the guy to go too. More

Buying my rave4 at Allens Toyota My experience was the best I have ever had. My salesman Mr. Collette was excellence. He answered all my questions and made the experience of walking My experience was the best I have ever had. My salesman Mr. Collette was excellence. He answered all my questions and made the experience of walking thur all the steps seem to go smoothly and effortless on my part. He had my car ready and waiting on me. He even drove it to my house for me. His attention to my needs (80 year old woman} and courtesies and attention were superior. A job well done beyond the excellence you normally expect. More

Great Experience! We went to look for my daughter's first car. We had seen a few possibilities online but changed our mind once we got there and saw the great selection We went to look for my daughter's first car. We had seen a few possibilities online but changed our mind once we got there and saw the great selection of Toyotas. Both Mr. Usey and Mr. Collette were more than helpful and made it a special experience for my daughter. Hats off to these gentlemen for the customer service, fair price and non-pushy attitude. Ms. Brown in finance was also very personable and included my daughter in explaining all aspects of the financing. This is the 3rd used vehicles we have bought from the dealership. We have 2 more kids to buy for in the future.....we'll be back!! More

Tire pressure light was on They found a nail in the side of my tire. It could not be repaired. I have warranty on my tires. They replaced the tire and I didn't have to pay an They found a nail in the side of my tire. It could not be repaired. I have warranty on my tires. They replaced the tire and I didn't have to pay anything..I thank the sales lady who sold me the car for telling me about the extra warranty . More

Salesman lied Nov of 2014 my sister-in-law was looking to buy a car. She met an Allen Toyota salesman named Roger through a friend of hers. He told her he could fin Nov of 2014 my sister-in-law was looking to buy a car. She met an Allen Toyota salesman named Roger through a friend of hers. He told her he could find her a car. He did find a car perfect for her. The only problem was that it only had one key, and it did not have a remote for the door locks. We asked him about a second key and remote. He said he would have to contact the previous owner for both of them. He also said if the previous owner did not have them that he would somehow get them for her. It is now Dec 2015 and she still has only one key and no remote. My sister-in-law went back to Roger multiple times about the key and remote, all she just got a run around. From what I've been told Roger got a promotion. What this says to me is, if you work at Allen Toyota and LIE to the customer you get rewarded with a promotion. And believe me I tell everyone I know about her incredible bad experience at Allen Toyota. More