J Allen Toyota
Gulfport, MS
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Service The customer service was awesome. Brandon kept me updated and the wait was not long. They checked the whole car out and found things I didn’t know ne The customer service was awesome. Brandon kept me updated and the wait was not long. They checked the whole car out and found things I didn’t know needed to be addressed. More
Beautiful car coupled with outstandinig service Mr. Mike McCormick is my service representative of choice. He oversees the maintenance of my Avalon with professionalism, courtesy and expertise. Wh Mr. Mike McCormick is my service representative of choice. He oversees the maintenance of my Avalon with professionalism, courtesy and expertise. When I bring my car in for service I am confident that Mr. Mike will take excellent care and all work will be performed in an outstanding manner. I am quick to recommend your dealership to family and friends. I always say that their service after the sale is why I keep coming back. Thank you, Allen Toyota, for providing a first-rate product coupled with exceptional service. More
Horrible experience with finance manager Nicole I had an experience recently with the finance manager Nicole. I do not think she qualifies to have the title of manager on her name tag. Rather it s I had an experience recently with the finance manager Nicole. I do not think she qualifies to have the title of manager on her name tag. Rather it should be finance IDIOT. She had no clue how to get my deal going. She kept having to call one of the other people in finance, Cedrick was his name I believe. He basically had to come in and babysit her through my deal. This does not work for me. I expect someone who is supposed to be a manager to know what they are doing when I walk in their office, not to have someone else who seems over qualified to be a Finance Manager. Nicole is an idiot who clearly doesnt know how to do her job. This dealership will lose alot of customers if they have to continue to deal with someone who doesnt even have common sense. More
Always extremely satisfied The customer service is always great, and the service is always done to my satisfaction. From the sale to all services done, I have always been treate The customer service is always great, and the service is always done to my satisfaction. From the sale to all services done, I have always been treated as a valued customer and always satisfied. More
It was a pleasure dealing with your crew! Scott was very friendly and courteous. He was thorough in details and trying to answer any questions we had. His explanations were clearly given. We Scott was very friendly and courteous. He was thorough in details and trying to answer any questions we had. His explanations were clearly given. We went with the intention of getting a new car and were not disappointed. More
Service at Allen Toyota Greet service Mike! Mike makes you feel important and explained everything in detail. I didn’t have an appointment but they got me right in and The Greet service Mike! Mike makes you feel important and explained everything in detail. I didn’t have an appointment but they got me right in and The wait was reasonable. Thanks for everything! More
Great service Jo’Van was great!!!!! Friendly, great attitude. I will definitely recommend to anyone I talk to to go see him. Thank you so much Jo’Van. Jo’Van was great!!!!! Friendly, great attitude. I will definitely recommend to anyone I talk to to go see him. Thank you so much Jo’Van. More
Allen toyota This was a great experience. Salesman went above and beyond to accommodate us and make sure we were satisfied. I would definitely purchase another veh This was a great experience. Salesman went above and beyond to accommodate us and make sure we were satisfied. I would definitely purchase another vehicle with this dealership. More
Great service The repairs were made quickly. They even vacuumed and washed my truck. Recommend additional service that would be required in the future. They offered The repairs were made quickly. They even vacuumed and washed my truck. Recommend additional service that would be required in the future. They offered to make the repairs when I am ready. Great job. More
Great service Great customer service. I had an appointment to leave the car overnight, but Jasmine worked me in for the same afternoon. All work completed in one h Great customer service. I had an appointment to leave the car overnight, but Jasmine worked me in for the same afternoon. All work completed in one hour, More