J Allen Toyota

Staff and price were Great. The salesman wanted to work with you and manager was very aggressive with his pricing. Willing and wanting to do what they could to meet my every need The salesman wanted to work with you and manager was very aggressive with his pricing. Willing and wanting to do what they could to meet my every need in the car I WAS buying not what they wanted. My salesman was Wayne. More

Service Will Johnson is the best service advisor! He scheduled my next appointment and went over my ticket in great detail even though it’s covered under Toyo Will Johnson is the best service advisor! He scheduled my next appointment and went over my ticket in great detail even though it’s covered under ToyotaCare. He also had the vehicle cleaned! More

Wait time for scheduled maintenance was acceptable for this I gave this rating this time because the work was scheduled and I did not have to wait several hours as I had to in the past. I gave this rating this time because the work was scheduled and I did not have to wait several hours as I had to in the past. More

Overall Experience Will Johnson was approachable, courteous, and super friendly. I would recommend this dealership to my family, friends, and anyone else who would ask m Will Johnson was approachable, courteous, and super friendly. I would recommend this dealership to my family, friends, and anyone else who would ask me. Make sure you ask for Will!! More

Routine Maintenance Their service and sales personal are both awesome. They have always gone out of their way to make sure everything is to my pecfection and they do this Their service and sales personal are both awesome. They have always gone out of their way to make sure everything is to my pecfection and they do this that. Thanks, R. Lawler More

Service The customer service was awesome. Brandon kept me updated and the wait was not long. They checked the whole car out and found things I didn’t know ne The customer service was awesome. Brandon kept me updated and the wait was not long. They checked the whole car out and found things I didn’t know needed to be addressed. More

Beautiful car coupled with outstandinig service Mr. Mike McCormick is my service representative of choice. He oversees the maintenance of my Avalon with professionalism, courtesy and expertise. Wh Mr. Mike McCormick is my service representative of choice. He oversees the maintenance of my Avalon with professionalism, courtesy and expertise. When I bring my car in for service I am confident that Mr. Mike will take excellent care and all work will be performed in an outstanding manner. I am quick to recommend your dealership to family and friends. I always say that their service after the sale is why I keep coming back. Thank you, Allen Toyota, for providing a first-rate product coupled with exceptional service. More

Horrible experience with finance manager Nicole I had an experience recently with the finance manager Nicole. I do not think she qualifies to have the title of manager on her name tag. Rather it s I had an experience recently with the finance manager Nicole. I do not think she qualifies to have the title of manager on her name tag. Rather it should be finance IDIOT. She had no clue how to get my deal going. She kept having to call one of the other people in finance, Cedrick was his name I believe. He basically had to come in and babysit her through my deal. This does not work for me. I expect someone who is supposed to be a manager to know what they are doing when I walk in their office, not to have someone else who seems over qualified to be a Finance Manager. Nicole is an idiot who clearly doesnt know how to do her job. This dealership will lose alot of customers if they have to continue to deal with someone who doesnt even have common sense. More

Always extremely satisfied The customer service is always great, and the service is always done to my satisfaction. From the sale to all services done, I have always been treate The customer service is always great, and the service is always done to my satisfaction. From the sale to all services done, I have always been treated as a valued customer and always satisfied. More

It was a pleasure dealing with your crew! Scott was very friendly and courteous. He was thorough in details and trying to answer any questions we had. His explanations were clearly given. We Scott was very friendly and courteous. He was thorough in details and trying to answer any questions we had. His explanations were clearly given. We went with the intention of getting a new car and were not disappointed. More