J Allen Toyota

Courteous, professional staff. Good, timely service. I bought my present Toyota from Allen Toyota in 2014 and have had it serviced there every 5K miles since purchase. I have consistently received excel I bought my present Toyota from Allen Toyota in 2014 and have had it serviced there every 5K miles since purchase. I have consistently received excellent service. The staff is always courteous and professional. The facility is very well maintained and the waiting area is comfortable. My experiences at Allen Toyota have been positive both during the buying process and service follow up. I recommend their dealershIp regularly and hear similar comments from friends that use their services. Good product, very good service and experiences. Ken Stanford More

Awesome Experience I am giving Allen Toyota Service Dept. 5 stars because they did an excellent job on customer service. Employees were very prompt, courteous and inform I am giving Allen Toyota Service Dept. 5 stars because they did an excellent job on customer service. Employees were very prompt, courteous and informative. I received appointment reminders and they were prompt to get my truck in for repairs. The repairs turned out to be very minor which I was surprised because a check engine light could be anything. Overall it was a great experience dealing with the Service Dept. Matt called me about the vehicle problems and explained the repairs. More

Fantastic service and customer interaction Fantastic customer service and experience. I would highly recommend to anyone. Response time and service were excellent and the best I have ever exper Fantastic customer service and experience. I would highly recommend to anyone. Response time and service were excellent and the best I have ever experienced by far. More

Worth going out of your way I live in Georgia but purchased my 2016 Toyota Camry from Allen Toyota in Gulfport, Mississippi during a vacation in the Gulfport/Biloxi area in 2017. I live in Georgia but purchased my 2016 Toyota Camry from Allen Toyota in Gulfport, Mississippi during a vacation in the Gulfport/Biloxi area in 2017. Since that time I have chosen to get my car serviced at Allen Toyota because I trust them to provide quality, dependable service. The staff there are open, friendly and gracious taking the time to explain what is needed going into detail to answer my questions. The facility is clean, comfortable and easy to get to. When the time comes to replace my current Toyota, I plan to trade with Allen Toyota again. My most recent visit occurred on 6/18/18 for routine service. Mike McCormick was very helpful and accommodating. It is always a pleasure to deal with him. More

service Service has been, so far, acceptable. Always get there a little before time, and my wait is usually an hour-hour/half. No complaints for the 2018 RAV4 Service has been, so far, acceptable. Always get there a little before time, and my wait is usually an hour-hour/half. No complaints for the 2018 RAV4. More

25,000 mile check up I have given a 5 star review because the assistance I received was excellent upon arriving and until my departure. I purchased the last two Highlander I have given a 5 star review because the assistance I received was excellent upon arriving and until my departure. I purchased the last two Highlanders from Allen Toyota and use them for service. Their staff is pleasant, proficient and professional. Staff member, Mike McCormick, explained the Care Plus program for check ups at 30,000 miles and thru 45,000 miles. I purchased the plan as I did with my previous Highlander and I am confident that it will perform as represented. I appreciate that Mr. McCormick makes sure that my auto needs are met and that I am "back on the road" in the most efficient amount of time. I do not hesitate to recommend Allen Toyota. More

Awesome THE EXPERENCE WAS EXCELLENT, AND AMAZING. THEY FIXED THE PROBLEM, THEY CARED AND CONCERN ABOUT MY ISSUE. THE TECHNICIAN TOOK HIS TIME AND LOOKED FOR M THE EXPERENCE WAS EXCELLENT, AND AMAZING. THEY FIXED THE PROBLEM, THEY CARED AND CONCERN ABOUT MY ISSUE. THE TECHNICIAN TOOK HIS TIME AND LOOKED FOR MY PROBLEM, AND HE FOUND IT. I'M GREATFUL FOR THE GREAT SERVICE, THE ADVISER DID AMESOME JOB ALSO, KEEPING ME INFORMED. More

Good experience Our salesman, George, was very helpful and friendly with good knowledge of the vehicle we bought. I would recommend him to anyone wanting a Toyota. Our salesman, George, was very helpful and friendly with good knowledge of the vehicle we bought. I would recommend him to anyone wanting a Toyota. Nicole, our finance person, was very friendly and helpful as well. Good experience. More

Everything was tickety-boo My car was serviced in a couple of hours--routine maintenance. Everything seems to be running correctly. The service manager was cordial and explain My car was serviced in a couple of hours--routine maintenance. Everything seems to be running correctly. The service manager was cordial and explained things effectively. I'm very satisfied with the service at Allen Toyota. I have only one quarrel: The absolutely dreadful music playing at an excruciating volume! Why in the world do they do this? I've spoken about this before, to no avail. I'm seriously considering earplugs for my next visit. More

Service on a busy Friday Had my regular oil and tire rotation done. Felt it was done in a very timely manner since they were very busy. Would recommend to family and friends. Had my regular oil and tire rotation done. Felt it was done in a very timely manner since they were very busy. Would recommend to family and friends. More