J Allen Toyota

Routine maintenance Well Organized Extremely Efficient Polite Exceedingly Professional Expedient Clean and neat Very Friendly Well managed Comfortable Impressive Well Organized Extremely Efficient Polite Exceedingly Professional Expedient Clean and neat Very Friendly Well managed Comfortable Impressively quiet Evidence of teamwork Provides food and drink More

Friendly dealership Chad did an excellent job of helping us. Enjoyed working with him. He was patient but executed everything We asked with the up most professionalism. Chad did an excellent job of helping us. Enjoyed working with him. He was patient but executed everything We asked with the up most professionalism. More

Service on toyota Everyone is friendly, courteous and helpful Car was serviced in a timely manner. Emails are sent as appointment reminders customers receive phone c Everyone is friendly, courteous and helpful Car was serviced in a timely manner. Emails are sent as appointment reminders customers receive phone call when work is completed. More

Fairly priced deal We feel that we got a fairly priced deal for both us and the dealership. Our salesman was very proficient at his job and worked with us to get a fai We feel that we got a fairly priced deal for both us and the dealership. Our salesman was very proficient at his job and worked with us to get a fair price. More

Courteous, professional staff. Good, timely service. I bought my present Toyota from Allen Toyota in 2014 and have had it serviced there every 5K miles since purchase. I have consistently received excel I bought my present Toyota from Allen Toyota in 2014 and have had it serviced there every 5K miles since purchase. I have consistently received excellent service. The staff is always courteous and professional. The facility is very well maintained and the waiting area is comfortable. My experiences at Allen Toyota have been positive both during the buying process and service follow up. I recommend their dealershIp regularly and hear similar comments from friends that use their services. Good product, very good service and experiences. Ken Stanford More

Awesome Experience I am giving Allen Toyota Service Dept. 5 stars because they did an excellent job on customer service. Employees were very prompt, courteous and inform I am giving Allen Toyota Service Dept. 5 stars because they did an excellent job on customer service. Employees were very prompt, courteous and informative. I received appointment reminders and they were prompt to get my truck in for repairs. The repairs turned out to be very minor which I was surprised because a check engine light could be anything. Overall it was a great experience dealing with the Service Dept. Matt called me about the vehicle problems and explained the repairs. More

Fantastic service and customer interaction Fantastic customer service and experience. I would highly recommend to anyone. Response time and service were excellent and the best I have ever exper Fantastic customer service and experience. I would highly recommend to anyone. Response time and service were excellent and the best I have ever experienced by far. More

Worth going out of your way I live in Georgia but purchased my 2016 Toyota Camry from Allen Toyota in Gulfport, Mississippi during a vacation in the Gulfport/Biloxi area in 2017. I live in Georgia but purchased my 2016 Toyota Camry from Allen Toyota in Gulfport, Mississippi during a vacation in the Gulfport/Biloxi area in 2017. Since that time I have chosen to get my car serviced at Allen Toyota because I trust them to provide quality, dependable service. The staff there are open, friendly and gracious taking the time to explain what is needed going into detail to answer my questions. The facility is clean, comfortable and easy to get to. When the time comes to replace my current Toyota, I plan to trade with Allen Toyota again. My most recent visit occurred on 6/18/18 for routine service. Mike McCormick was very helpful and accommodating. It is always a pleasure to deal with him. More

service Service has been, so far, acceptable. Always get there a little before time, and my wait is usually an hour-hour/half. No complaints for the 2018 RAV4 Service has been, so far, acceptable. Always get there a little before time, and my wait is usually an hour-hour/half. No complaints for the 2018 RAV4. More

25,000 mile check up I have given a 5 star review because the assistance I received was excellent upon arriving and until my departure. I purchased the last two Highlander I have given a 5 star review because the assistance I received was excellent upon arriving and until my departure. I purchased the last two Highlanders from Allen Toyota and use them for service. Their staff is pleasant, proficient and professional. Staff member, Mike McCormick, explained the Care Plus program for check ups at 30,000 miles and thru 45,000 miles. I purchased the plan as I did with my previous Highlander and I am confident that it will perform as represented. I appreciate that Mr. McCormick makes sure that my auto needs are met and that I am "back on the road" in the most efficient amount of time. I do not hesitate to recommend Allen Toyota. More