J Allen Toyota

Need Better Documentation and Communication Arrived for a scheduled service checkup then told that my agreement was expired. Should have been documented in the system and communicated to me. F Arrived for a scheduled service checkup then told that my agreement was expired. Should have been documented in the system and communicated to me. Fail! More

Wow! Allen Toyota I have honestly never been treated better than at Allen Toyota. From our sales rep Ben, to managers and finance. This is a dealership that understands I have honestly never been treated better than at Allen Toyota. From our sales rep Ben, to managers and finance. This is a dealership that understands how to treat a customer. I have always bought Ford products but my next purchase will definitely be a Toyota from Allen Toyota. More

It was such a great experience I ever had I was treated as one of their family from beginning my salesmen Trey was super friendly and knowledgeable with the products he walked me through the w I was treated as one of their family from beginning my salesmen Trey was super friendly and knowledgeable with the products he walked me through the whole process and made sure I fully understand the features before I left the dealership And I was also greeted by the sales manager James That he really helped me with such a great deal which I and my wife really appreciated Thanks again Allen Toyota More

Excellent customer service. Sales rep Kaytelin Stewart was very knowledgeable and friendly. She got us in our new Rav4. Finance department was also really good. All around, a g Sales rep Kaytelin Stewart was very knowledgeable and friendly. She got us in our new Rav4. Finance department was also really good. All around, a great dealership. More

Wonderful Attentive Staff From the first call Wayne was honest friendly and helpful. Having challenging credit, he let me know what he could and couldn't do from the beginning From the first call Wayne was honest friendly and helpful. Having challenging credit, he let me know what he could and couldn't do from the beginning and never blew smoke up my but or wasted my time. Very greatful for his help and guidance, and I love my new used vehicle More

Good customer service Once I drove up I was acknowledge right away. The young man asked me what I needed and got straight to work. He walked me around my car to make sure e Once I drove up I was acknowledge right away. The young man asked me what I needed and got straight to work. He walked me around my car to make sure everything looked good before we went in. I didn't have to wait to be check in. They took good care of me. I appreciate the kindness the staff showed me. More

Great dealership The sales people, Wayne, and finance people, David & Cedric all did an outstanding job and they were very efficient about the whole process of buying The sales people, Wayne, and finance people, David & Cedric all did an outstanding job and they were very efficient about the whole process of buying a new truck. More

Had first 5000 mike service done I took my 2017 Tacoma in for its first 5000 mile service saturday and I was out of there in 25 min. Greeted me when I pulled up and said it wouldn’t t I took my 2017 Tacoma in for its first 5000 mile service saturday and I was out of there in 25 min. Greeted me when I pulled up and said it wouldn’t take long, mechanic came out and talked to me and was very knowledgeable about the vehicle. More

Great Experience Wonderful personal service, friendly, not over bearing (like some dealers can be) and very knowledgeable. This is our 5th purchase from ALLEN and hav Wonderful personal service, friendly, not over bearing (like some dealers can be) and very knowledgeable. This is our 5th purchase from ALLEN and have never been disappointed. More

Confident that my vehicle was checked and serviced correctl I have several Toyotas and have them serviced at Allen Toyota. The service staff are easy to work with and knowledgeable about your vehicle. Nice faci I have several Toyotas and have them serviced at Allen Toyota. The service staff are easy to work with and knowledgeable about your vehicle. Nice facilities while you wait and I have never had to bring a vehicle back due to the services performed. More