J Allen Toyota

Battery Replacement under Warranty We bought our 2003 4 Runner new from Allen Toyota. We have never had it serviced anywhere else. Service has always been top notch. "Excellent" We bought our 2003 4 Runner new from Allen Toyota. We have never had it serviced anywhere else. Service has always been top notch. "Excellent" More

My experience with Allen Toyota has always been excellent! Allen Toyota has always been professional and family friendly. Customer service is great, and the staff is always welcoming and helpful! I highly reco Allen Toyota has always been professional and family friendly. Customer service is great, and the staff is always welcoming and helpful! I highly recommend Allen Toyota! More

Great place to service your Toyota Allen Toyota is a great dealership to buy and to have your Toyota service. Their sales and service personal are the greatest in the business. Their se Allen Toyota is a great dealership to buy and to have your Toyota service. Their sales and service personal are the greatest in the business. Their service personal is to service your needs and not to sell you services and or parts that are not needed but to advise you there of. More

Overall great experience with minor quibbles My sales person, Doneshia was friendly with a naturally outgoing personality which I enjoyed. She did a fine job of locating the RAV 4 that met my ne My sales person, Doneshia was friendly with a naturally outgoing personality which I enjoyed. She did a fine job of locating the RAV 4 that met my needs and was patient as I presented my reasons for a price I thought was fair. Her manager David okayed my final proposed price and also got me a very good interest rate. I’m quite happy with the result. My minor quibbles were that that the process took half a day (4 hours) and the sales pitch for add-on maintenance packages was high pressure. No complaint against the business person, as I understand it’s what Allen expects of her. More

Service Will is great great service and help from him all my cars are service by this location every one are friendly a great people service is the best Will is great great service and help from him all my cars are service by this location every one are friendly a great people service is the best More

Service Check—Wonderful Service!! I brought my 2018 Tundra in for regular maintenance. The entire team was very helpful and friendly. I have been referring everyone I know with vehicle I brought my 2018 Tundra in for regular maintenance. The entire team was very helpful and friendly. I have been referring everyone I know with vehicle needs to Allen Toyota. Everything about their operations is 10/10 More

Great Customer Service The Customer service at Allen Toyota is second to none. From the ease of scheduling an appointment for routine vehicle service and the friendly knowle The Customer service at Allen Toyota is second to none. From the ease of scheduling an appointment for routine vehicle service and the friendly knowledgeable staff on hand make sure that each and every need you have for your vehicle is taken care of before you leave. There is only one place on the Mississippi Gulf Coast to buy or service your vehicle and its at Allen Toyota!!!!! More

Honest and helpful I took my Lexus there th have a noise checked out. I told them what I have done so far to identify the problem. After an hour they came and told me th I took my Lexus there th have a noise checked out. I told them what I have done so far to identify the problem. After an hour they came and told me that they also think it is a wheel bearing and that they had talked to Lexus and that it would be covered under the power train warranty and that I should take it to the nearest Lexus dealer.. they also told me that there would be no charge for the diagnostic. More

Consistently great service from Mike McCormick Mike McCormick has been my service advisor for several years. The professionalism, knowledge and courtesy he consistently displays is outstanding. W Mike McCormick has been my service advisor for several years. The professionalism, knowledge and courtesy he consistently displays is outstanding. When I walk into the Allen Toyota customer service wait area and see Mr. Mike behind the counter I know that I can sit back and enjoy reading, confident in the knowledge that my Avalon will be expertly and properly serviced. I have no suggestions for improvement, because in my opinion, the manner in which Mike performs his job earns him a perfect 10. In other words: If it’s not broke, don’t fix it! More

Need Better Documentation and Communication Arrived for a scheduled service checkup then told that my agreement was expired. Should have been documented in the system and communicated to me. F Arrived for a scheduled service checkup then told that my agreement was expired. Should have been documented in the system and communicated to me. Fail! More