J Allen Toyota
Gulfport, MS
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Started on time and finished in < and hour Very organized dealership, friendly staff at every level. Love the computer access in the waiting room, makes time fly. I can't think of more. Very organized dealership, friendly staff at every level. Love the computer access in the waiting room, makes time fly. I can't think of more. More
Awesome Service Department! I brought my 4 month old car in for scheduled maintenance. Mike McCormick checked us in, and couldn't have been more helpful. I also spoke with Will I brought my 4 month old car in for scheduled maintenance. Mike McCormick checked us in, and couldn't have been more helpful. I also spoke with Will Johnson in the service department while we were waiting. He knew that my elderly mother might have a difficult time waiting for a long period of time, and told me that they would work hard to have it ready ASAP. They had my car serviced, washed and ready to go in about 30 minutes. They also had my next appointment time set, with a reminder card already in my vehicle. I can't say enough GOOD about the entire team! Thank you so very much for a wonderful first service experience at Allen! More
Service visit I am always been treated kindly and quick service. The employees check on my comfort and needs while I wait. They provide comfortable and spacious w I am always been treated kindly and quick service. The employees check on my comfort and needs while I wait. They provide comfortable and spacious waiting areas. More
Really convienient I brought my car in, and was helped immediately (thank you brandon) and I thought everyone was friendly (the popcorn was good too). Thank you for the I brought my car in, and was helped immediately (thank you brandon) and I thought everyone was friendly (the popcorn was good too). Thank you for the super service. I'll be back as soon as possible. More
Service was wonderful. Everyone was helpful and fast to assist in any way possible. Very professional service assistants. Dennis was fast and thorough. was wonderful. Everyone was helpful and fast to assist in any way possible. Very professional service assistants. Dennis was fast and thorough. Thank you More
I got an oil change I received excellent customer service. I’ve taken my Corolla to this service department since I purchased it! The people are friendly and the environm I received excellent customer service. I’ve taken my Corolla to this service department since I purchased it! The people are friendly and the environment is comfortable. More
Positive Experience Everyone was very courteous and helpful. My salesman stuck with me and we finally came to a mutual agreement. The dealership is very busy and even tho Everyone was very courteous and helpful. My salesman stuck with me and we finally came to a mutual agreement. The dealership is very busy and even though he was helping other customers he was very attentive and never left us waiting. He found the exact car we wanted and things went smoothly More
Excellent Fast 5K Service My vehicle, in for its first 5K service, was returned in less than a half hour. This was unexpected. First, because my last service appointment, a 25K My vehicle, in for its first 5K service, was returned in less than a half hour. This was unexpected. First, because my last service appointment, a 25K service on a previous vehicle took an hour and a half. Second, because this time the vehicle was washed and vacuumed, again a first for any of my service appointments over the past 13 years. So I applaud Allen Toyota in improving on their already excellent service. Thank you. More
Fantastic I had an excellent experience.for my first service check-up. The service rep. was awesome.and very knowledgeable and helpful. An A+ for sure. The tec I had an excellent experience.for my first service check-up. The service rep. was awesome.and very knowledgeable and helpful. An A+ for sure. The tech went above and beyond to assist my every need and made the visit a pleasant one. More
Wonderful service! Allen Toyota has always been wonderful to me! From my purchase with the help of Carl Watson, to my battery dying and Brandon calmly telling me to keep Allen Toyota has always been wonderful to me! From my purchase with the help of Carl Watson, to my battery dying and Brandon calmly telling me to keep driving and come straight to the service department. I ever been in a dealership where I felt so welcome! More