J Allen Toyota

Wasn’t happy with service department Said a bushing on top of the strut went out on front passenger side due to a 3” lift kit I had professionally installed 2.5 years ago. They said the c Said a bushing on top of the strut went out on front passenger side due to a 3” lift kit I had professionally installed 2.5 years ago. They said the center nut was over tightened and caused it to push the rubber bushing out. However I could turn the nut by hand both directions prior to taking the truck to them. The rubber bushing was just dry rotten. The truck only had 25,000 miles on it and is 2 years 11 months old. 1 month before warranty is up. But do to a 3” lift being installed after I bought the truck it voided the warranty. Tried calling several times to speak with Andy in service Dept and he wouldn’t return my call. Charged me 350.00. 10.00 for part and 340.00 for labor and front end alignment. More

Good experience Easily made appointment on-line and got immediate confirmation. Convenient access off I10. Smooth check-in for service. Vehicle was ready for pickup i Easily made appointment on-line and got immediate confirmation. Convenient access off I10. Smooth check-in for service. Vehicle was ready for pickup in 1.5 hours. No problems. More

Great Service As always great and timely service. I appreciate the professional service from all of the staff. When I am ready for a new car I know where I will be As always great and timely service. I appreciate the professional service from all of the staff. When I am ready for a new car I know where I will be shopping. Thanks again... More

Review of Allen Toyota Allen Toyota completed my oil change and addressed all of my recall issues in a very timely fashion. I highly recommend Allen Toyota for purchasing yo Allen Toyota completed my oil change and addressed all of my recall issues in a very timely fashion. I highly recommend Allen Toyota for purchasing your new car as well as service needs afterwards. Their personnel is always friendly, polite, and willing to go the extra mile to help you with your needs. I would also like to give a special shout out to a young man named Zach Corbin. He was very kind and cordial during my checking in process and also was there when I checked out. He made a special effort to make sure I was well taken care of, and I wanted to let you all know what a nice and kind young man he is. You certainly have found a jewel there! More

Customer experience I came in today for a service on my vehicle they told me it may be up to an hour and a half maybe an hour and 45 minutes I had all change and tire rot I came in today for a service on my vehicle they told me it may be up to an hour and a half maybe an hour and 45 minutes I had all change and tire rotation within an hour my car was ready and I was out the door. From the gentleman that took over my car to the guy at the front desk to the lady that checked me out bravo great service very happy More

Great to Deal with as always All the team members of Allen Toyota's service dept are fantastic. I have had dealings with Will, Andy, Mike McCormick and Kim McHugh. Anytime I have All the team members of Allen Toyota's service dept are fantastic. I have had dealings with Will, Andy, Mike McCormick and Kim McHugh. Anytime I have had dealings with these professionals they have always been first rate. Prices are always reasonable and time to repair has been spot on. More

We trust Allen Toyota Bought our Prius there and have been back for all servicing. We trust them to take care of our vehicle. Just purchased a new set of tires today. Bought our Prius there and have been back for all servicing. We trust them to take care of our vehicle. Just purchased a new set of tires today. More

Great customer service! Very friendly and courteous staff! Quality customer service every time! They make the whole process so easy and the free coffee ,water and popcorn is Very friendly and courteous staff! Quality customer service every time! They make the whole process so easy and the free coffee ,water and popcorn is nice too. More

OUTSTANDING TRUCK, etc. SERVICE Allen Toyota is the only dealer, (excluding a battery replacement) to maintain my Tacoma! Mike McCormick is definitely an outstanding person, takes Allen Toyota is the only dealer, (excluding a battery replacement) to maintain my Tacoma! Mike McCormick is definitely an outstanding person, takes pride in his job performance. Leave no doubt, he is very customer oriented. More

Service Great dealing with Mike. Work is top knotch. Didn’t try to sell me something I didnt need. Trust worthy service. Will bring my vehicle back. Great dealing with Mike. Work is top knotch. Didn’t try to sell me something I didnt need. Trust worthy service. Will bring my vehicle back. More