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Isringhausen Imports
Springfield, IL
1,028 Reviews
OUR PRIORITY IS YOU.
We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer.
The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed - 5:00 PM
Sunday Closed
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Showing 1,028 reviews
March 24, 2023
Sean Brown was attentive and helpful. Great service!. We appreciated the follow up texts and information shared. Great service!. We appreciated the follow up texts and information shared. More
by vscook_99
Verified CustomerEmployees Worked With
Sean Brown; Sean Oliver; Ike Isringhausen; Brandon Horner
March 21, 2023
Unfortunately I have to give this place a 1 star. We flew in to pick up a E43 AMG with under 7K miles that we reserved. However, after test driving and looking at it with their mechanic, it had ma We flew in to pick up a E43 AMG with under 7K miles that we reserved. However, after test driving and looking at it with their mechanic, it had major issues with it. Such as rust, major scrapped rim, and mechanic said the rotors needed to be fully replaced. Long story short they offered only $1K off and I would have to due my own repairs! I agreed to take that liability if they will mail me the brake rotors like they proposed initially. But they would not due that. Also car has a major vibration while braking The car had a few more issues so I had to walk away but that’s sad that they treat their customers without any understanding or consideration😞. After all we flew in to buy it after the sales rep said the car is in Mint and NEW condition! Be very careful with this place. More
by Vitaliy.a89
Employees Worked With
Mike and Lucas
March 15, 2023
When looking at dealers in this city and their reputation for customer service, Isringhausen is a clear choice. Brandon Horner was easy to work with and very accommodating. for customer service, Isringhausen is a clear choice. Brandon Horner was easy to work with and very accommodating. More
by DEBFINNEY
Employees Worked With
Brandon Horner
March 10, 2023
Professional staff who were interested in my needs. Beautiful facility. Honest answers to my questions. Gorgeous cars. Nice waiting area with water and snacks. Very clean and modern ladies room. Beautiful facility. Honest answers to my questions. Gorgeous cars. Nice waiting area with water and snacks. Very clean and modern ladies room. I really liked the people there and Brian Mitchell is a very fine person with good values. More
by suzanne6
Employees Worked With
Brian Mitchell
March 09, 2023
Isringhausen Imports has consistently provided a superlative customer experience in both the sales and service areas. Though they sit 100-miles from me and competitive local dealers of the same bran superlative customer experience in both the sales and service areas. Though they sit 100-miles from me and competitive local dealers of the same brands, I always default to them - they're that good. More
by Rikki
Employees Worked With
Mike Custer
March 01, 2023
It was a fantastic experience and my salesperson, Brandon Horner, is superb. He is very attentive to one's wishes in car buying. He makes you feel secure while doing the purchase as well as assuring you he Horner, is superb. He is very attentive to one's wishes in car buying. He makes you feel secure while doing the purchase as well as assuring you he will always be available should you need to ask a question or having something done. Excellent experience all the way around. I have been a loyal Volvo customer and will continue to be. The Isringhausen staff treats a person very well. Hooray for Brandon Horner!!! More
by MR.RUSL
Employees Worked With
Brandon Horner He is superb. He is kind and caring and VERY knowledgeable.
