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Isringhausen Imports
Springfield, IL
1,025 Reviews
OUR PRIORITY IS YOU.
We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer.
The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed - 5:00 PM
Sunday Closed
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Showing 1,025 reviews
May 06, 2011
Horrible experience. stay away. there are other dealerships around that will work with you without the lies. They dont answer emails or calls and done their best to delay sales, in my opinion, to dealerships around that will work with you without the lies. They dont answer emails or calls and done their best to delay sales, in my opinion, to see if someone else can give them more money for a car. More
by tester5555
Employees Worked With
Sean S
April 22, 2011
The dealership promised a number of fixes on a used BMW, but upon delivery, inspection revealed that they had not fixed anything. Although these promises were made in writing, the dealership does not believ but upon delivery, inspection revealed that they had not fixed anything. Although these promises were made in writing, the dealership does not believe that they need to abide by the terms of the sale. Unfortunately, the only thing that their written promises can guarantee are a hassle. Take your business where it's appreciated: elsewhere. More
by DisappointedInIsringhausen
Employees Worked With
Sales Rep and Manager
November 11, 2010
Beautiful, top quality used car, obtained for good price. Brian is friendly and professional as are all staff at this dealer. Trade-in was less than anticipated, but very good experience overall. We would Brian is friendly and professional as are all staff at this dealer. Trade-in was less than anticipated, but very good experience overall. We wouldn't buy from anyone else in the region. Service department also excellent and dealership underwrites a lot of local charitable causes. More
by rfh1957
Employees Worked With
Brian
October 26, 2009
I bought a 2008 135i at this dealership in August 2008. It was a great experience and they paid me a good price for my trade-in. I dealt with Brad and Anies and both were helpful throughout my transaction It was a great experience and they paid me a good price for my trade-in. I dealt with Brad and Anies and both were helpful throughout my transaction. I was not able to pick the car up right away, but they were more than accommodating. I would buy from them again. More
by sharadk
Employees Worked With
Brad Miller
August 21, 2006
Beware of these Guys. They have had my car longer then I have. They say things like we will look at your car. Notice they did not say fix. Well I guess they could have painted a picture of it by now. The fi have. They say things like we will look at your car. Notice they did not say fix. Well I guess they could have painted a picture of it by now. The first week they look at it and tried to fixed many problems. I drove the car 5 miles down the road and one of the sme promblem came right back than another on the way back to the dealership. Wow did they fix it or dod they break it. Well I was promised my car on Monday. Called Clem and he reported that he hasn't even order the parts yet. You guys can do better by going to someone who will give you service. Stuff like a loaner, a call back, A drive with the car after service to see if your happy. I rated them a 5 for Friendliness cause there only to happy to take your money and keep your car for weeks at a time. More
by DJRaid76
Employees Worked With
Clem Myles
