Island Toyota

Great customer service I had to bring my subaru in for regular service and I have to say that all of the people at your Subaru service location were extremely solicitous and I had to bring my subaru in for regular service and I have to say that all of the people at your Subaru service location were extremely solicitous and professional with handling my questions, and most especially the woman at the counter, Lorena. She was extremely attentive to my needs and rapidly took care of all of my concerns--with a smile. Service was great and not as costly as I expected. I will definitely be coming back. More

Taking care of customers is their top priority! Had a great service experience at Island Toyota. Besa is one of the best ones there that takes care of customers and makes sure everyone leaves the pl Had a great service experience at Island Toyota. Besa is one of the best ones there that takes care of customers and makes sure everyone leaves the place with a big smile. I appreciate this manner, and happy to be their custome for past 3 years now. Trying to bring my friends from BK to this place in SI to get their cars serviced. More

Great service Worked with Lorena. Excellent service. She took the car right away and communicated with me throughout the entire process. Couldnt have asked for a mo Worked with Lorena. Excellent service. She took the car right away and communicated with me throughout the entire process. Couldnt have asked for a more smooth experience. Thanks Lorena!! More

First service I am from NJ but purchased my vehicle from Subaru at island Subaru had first service and I was treated very well. Service was fast and it was a busy I am from NJ but purchased my vehicle from Subaru at island Subaru had first service and I was treated very well. Service was fast and it was a busy Saturday morning. Also, did free tire rotation because I waited so long which was not long at all. More

Great Service I recommend this store. My service advisor Lorena was very friendly and professional. They were very efficient and their s service was fast. I’ll reco I recommend this store. My service advisor Lorena was very friendly and professional. They were very efficient and their s service was fast. I’ll recommend this dealership to my family and friends. More

Oh my god I have been coming there multiple times for service and never had I had experience like I had with Lorena omg she was more then great she treated me w I have been coming there multiple times for service and never had I had experience like I had with Lorena omg she was more then great she treated me with care and respect I can’t belive how great she was. That I couldn’t wait to run home and tell everyone. Great pick there.will be returning for sure. More

Friendly and very helpful I brought my car in for service and a problem with my front leather seat. Laurena and Besa were the best. They went above and beyond to accommodate me I brought my car in for service and a problem with my front leather seat. Laurena and Besa were the best. They went above and beyond to accommodate me in every way. I can't say enough good things about them and the service department. I would recommend them. Thank you More

Friendly and efficient staff I recently heard a noise coming from my Mazda 3 Grand Touring which I wanted to have checked. I didn't have an appointment scheduled but I stopped in I recently heard a noise coming from my Mazda 3 Grand Touring which I wanted to have checked. I didn't have an appointment scheduled but I stopped in the Service Department anyway since I was so close by. I was greeted by the Service Manager, Besa G., and she took the time out of her busy day (it was a Saturday) to listen to my problem. She kindly told me that I didn't even need to bother calling for an appointment. She said for me to take the car in any time I wanted on Monday, and simply mention her name, and they would be happy to have someone take a ride with me, listen for the noise, and make any repairs (if needed). True to her word, I showed up first thing Monday morning, was again greeted by her, and I didn't even have to remind her who I was, because she remembered me. She had one of the Technicians ride along with me to listen for the problem, and everything was resolved to my liking in a very short amount of waiting time. They even gave the car a free wash before I drove it away. Nice touch! Should you need any service done on your car, I highly recommend the folks at Island Toyota/Mazda. I have had interactions with both Besa and a gentleman by the name of Florian Ndoci, and they are both courteous, professional, and a pleasure to deal with. More