Island Toyota

Service for my 2017 highlander Lorena was very helpful. I wasn’t satisfied with my car wash. She made sure my car was cleaned properly. She was also very pleasant!!!! Lorena was very helpful. I wasn’t satisfied with my car wash. She made sure my car was cleaned properly. She was also very pleasant!!!! More

First time service on my 2018 Toyta My experience was great , I made my appointment the day before for 10:00am ,I arrived at 9:55am the first and only person I spoke to was Lorena Vilell My experience was great , I made my appointment the day before for 10:00am ,I arrived at 9:55am the first and only person I spoke to was Lorena Vilella , she was very personable told me exactly what they will be doing to my car , she offered me a free car wash that I happily accept , she took down my cell phone number and told me it will take about one hour and fifteen minutes ,then directed me to the waiting room , and enjoyed my free coffee and bagel , one hour and five minutes Lorena text me my car was ready . She explained exactly what they did to my car , she scheduled my next visit my car rolled up all cleaned and serviced and I was on my way. I actually enjoyed my visit. I provided customer service for 49 years be proud of the service from Lorena and your staff. More

Always outstanding service! At Island Toyota I always receive outstanding service, with courtesy and professionalism. Lorena makes sure I understand the service being done and al At Island Toyota I always receive outstanding service, with courtesy and professionalism. Lorena makes sure I understand the service being done and always arranges for our shuttle when we can’t wait. I would definitely recommend Island Toyota! More

Best services I strongly recommend island toyota service u don't have to worry about anything they take care everything u needed I really appreciate your service I strongly recommend island toyota service u don't have to worry about anything they take care everything u needed I really appreciate your service thank you so much More

Very happy with the service department. My two the day of service was Lorena Vilela. She was extremely helpful and very ptofessional. Lorena made the information needed very easy and h My two the day of service was Lorena Vilela. She was extremely helpful and very ptofessional. Lorena made the information needed very easy and had almost all the info she needed right in front of her. I was distressed to see the intake station where the cars pull in making it very unhealthy for all the reps They should be back in the offices where don't have to Breathe in exhaust all day More

Exceptional experience Lorena Vilela was very professional, warm, and hospitable. She went through every step of the process with me. The service was superb. She made sure Lorena Vilela was very professional, warm, and hospitable. She went through every step of the process with me. The service was superb. She made sure that my car was serviced in under an hour. I am very happy with my experience and look forward to going again. More

Awesome service and helpful personnel Found this dealership on internet. Sales manager contacted me immediately and we went to see the car. Antony - a sales person was super polite and hel Found this dealership on internet. Sales manager contacted me immediately and we went to see the car. Antony - a sales person was super polite and helpful. We applied for financing, and even though our credit score was not great, the financial manager George helped us to get it approved for a really good interest rate! After that whenever we had any issue with the car, the mechanic Jimmy was always there for us. I’m so happy I found this dealership which is so reliable, helpful and full of patience and politeness with customers. More

excellent customer service special Lorena. lam so happy because this first time I fell setcifed at service of my car. Lorena is the best. thanks a lot. this change my experience . I had bad ex lam so happy because this first time I fell setcifed at service of my car. Lorena is the best. thanks a lot. this change my experience . I had bad experience with sales but very satisfied with customer service More

Very convenient I was able to schedule a same day appt for my included/free Toyota service. Everyone was friendly and helpful when I drove up. The service representa I was able to schedule a same day appt for my included/free Toyota service. Everyone was friendly and helpful when I drove up. The service representative Lorena Villalela was very personable, explained the services clearly (b/c I didn’t recall anyone explaining it when I leased the car), and asked the techs to expedite the services b/c I had my infant w/ me. I was out in good time even with the complimentary car wash added on. I was very happy with how smoothly everything went. More

Toyota review Very nice people to deal with them. I requested to change one of the tires that is loose pressure. And it takes time to confirm with the contract. But Very nice people to deal with them. I requested to change one of the tires that is loose pressure. And it takes time to confirm with the contract. But in overall everything was fine. More