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Island Subaru

Staten Island, NY

4.8
369 Reviews

1257 Hylan Blvd

Staten Island, NY

10305

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Showing 369 reviews

October 31, 2023

Island Subaru is fantastic. My service person is more like a patient advocate, holding my hand every inch of the way. I get door to pick ups and drop offs, eliminating the old h More

by mattysolow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Miros
Nov 01, 2023 -

Island Subaru responded

Hey there! We are more than thrilled to hear that your experience with smooth and easy. If there is anything else we can help you with, feel free to reach out us. Thank you for this amazing review.

October 16, 2023

Had a great experience when I went to pick up my factory ordered car! The process was easy and my salesman Jakub Zebrowski was very helpful! More

by jsobolewski97
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jakub Zebrowski
Oct 25, 2023 -

Island Subaru responded

Thank you for taking the time to write us this amazing review! We are thrilled to read that the process was smooth and easy, as we alway aim to make this process for our customers. Thank you!

October 12, 2023

We are pleased to have attended the Subaru owners meeting and education event on 10 / 11th and are grateful for Island Subaru and all they do to assist Subaru owners and leasees. More

by Carljcs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kemp, Dennis Pustylnikov
Oct 16, 2023 -

Carljcs responded

The people at Island Subaru were super helpful when we leased out Forester this October (23). They were professional, engaging and cooperative in making the return of our prior vehicle and, because of their vast inventory, found a new Forester that suited our needs at the monthly cost that fit our budget. We are especially grateful for the assistance of Chirs Chavous who is a knowable, curious, and helpful sales rep.

Oct 16, 2023 -

Carljcs responded

The people at Island Subaru were super helpful when we leased out Forester this October (23). They were professional, engaging and cooperative in making the return of our prior vehicle and, because of their vast inventory, found a new Forester that suited our needs at the monthly cost that fit our budget. We are especially grateful for the assistance of Chirs Chavous who is a knowable, curious, and helpful sales rep.

Oct 25, 2023 -

Island Subaru responded

Hi Carljc! We are thrilled to hear about your wonderful experience with us! Nothing makes us more happy than seeing a satisfied customer happy about their experience with us! If you have any questions, feel free to reach out to our team!

September 29, 2023

Excellent customer service! They make your car shopping experience smooth and enjoyable. Shout-out to Henry Chiu for helping me secure my Crosstrek. I highly recommend him. More

by aznandyyu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Chiu
Oct 04, 2023 -

Island Subaru responded

Thank you for writing us an amazing 5-star review! We are thrilled to hear that you had a great experience with our team! If you have any questions, feel free to reach out to us. We hope you enjoy your new ride.

September 25, 2023

I had a check engine light issue under warranty. I was able to bring the car in the next morning. I was immediately offered a loaner car. Florian was my service rep and he kept me in the loop during More

by rsleddy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Florian
Sep 27, 2023 -

Island Subaru responded

Thank you so much for taking the time to write us this amazing review. It always thrills us to hear about our customers amazing experience with us! We greatly appreciate you for always choosing Island Subaru! If you ever have any questions, feel free to reach out to us.

September 07, 2023

Friendly service, worked with me to find a deal that made sense for me. Followed up to ensure I was happy. Generally a positive experience. More

by Solterra buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Chavous , Dennis Pustylnikov
Sep 13, 2023 -

Island Subaru responded

We are happy to hear that your experience with us was great! We are always thrilled to hear that our clients got the deal that they were seeking. Thank you for taking the time to write us a review. If there is anything we can further assist you with, please give us a call.

September 06, 2023

One of my best experiences when leasing a car. The staff was great, returned my old lease, picked out my new lease, paper work signed and I was out of there in less than three hours with my new c More

by frankdag716
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Chiu, John Espinosa, Dennis Pustylnikov
Sep 13, 2023 -

Island Subaru responded

Hi Frank! Thank you for taking the time to write us an incredible review! We greatly appreciate you choosing Island Subaru! If you have any questions, feel free to contact us. Enjoy the new ride!

August 11, 2023

Could not be happier with the level of service care and attention given to me and my needs. One of my best experiences will be coming back. More

by Mark G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Cicatello, John Espinoza
Aug 18, 2023 -

Island Subaru responded

Hi Mark! Thank you for taking the time to leave us a kind review! We are thrilled to read that you had a great experience with us!

August 08, 2023

Always do a great job. The staff goes out of their way for the customers. More

by BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Tripoli from service is so helpful
Aug 09, 2023 -

Island Subaru responded

We sure do! Thank you for leaving us this fantastic comment! We greatly appreciate it!

August 01, 2023

I can't vouch for the Sales Department, but the service department is friendly and efficient. I have always been well taken care of. More

by arturoep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Sterlacci, Chris Miros
Aug 09, 2023 -

Island Subaru responded

We are happy to read about your experience with us! It thrills us to hear from our valued customers! Thank you for taking the time to write us a wonderful comment and for choosing Island Subaru!

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