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Island Subaru
Staten Island, NY
381 Reviews
Island Subaru in Staten Island, NY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 381 reviews
December 22, 2018
So far so good I was coming out of an existing non Subaru lease, I went to several dealers (Audi, Toyota and Subaru) some offering more amenities than Island Subaru, I was coming out of an existing non Subaru lease, I went to several dealers (Audi, Toyota and Subaru) some offering more amenities than Island Subaru, ie; free maintenance, car washes, tire rotations, loaner cars, etc (I just found out Island Subaru offers some of those SAME amenities as long as you give advance notice). but in the end we went with Island because the manager gave us a quick, easy deal with ZERO pressure. I don’t like being forced into any car deal, I always say, give me your best deal and if I walk away and come back with a better deal and you can match or beat it then we have a deal., this is why we went with Island. When I came back and told them another dealer was willing to cut me a check for my last three payments and give me 15k miles per year and be at my certain monthly payment, Island matched it! The proof of their excellence will be when I get that check in 7-10 business days (which I got last night, 1-8-19) as I was told and I have no reason not to believe they won’t. This process was very easy and definitely not a hard sale, even when I went in to see the finance lady, Ms Candice, that was also very positive and quick and painless. So kudos to Island Subaru, so far so good. Next test will be their service department. The previous Subaru dealer had a HORRIBLE service department, I’m hoping I don’t need to go to other service departments for service and or warranty work. I’m also glad to report I had my first issue and service took care of me after a quick phone call. Service is like a well oiled machine, cars are in and out and the service department is dealing with three makes of vehicles, Subaru, Toyota and Mazda. I was very impressed and my issue turned out to be a loose gas cap that was never tightened in NN after gassing up 3 days earlier. Seriously, I am VERY VERY SATISFIED and I’m a hard guy to satisfy when it comes to car dealerships, good job guys, keep it up! More
by YarvisT
Employees Worked With
Other Employees :
Elizabeth Chavarria, Dennis Pustylnikov, Candice Steele
December 18, 2018
Excellent Experience I worked with Sam who went out of his way to ensure that I was satisfied with everything, I would reccomend him to anyone. Overall it was a great expe I worked with Sam who went out of his way to ensure that I was satisfied with everything, I would reccomend him to anyone. Overall it was a great experience the faculty and staff are very friendly and give great feed back. More
by Fbllata
Employees Worked With
Sam Chyorny
October 07, 2018
"Extremely happy" My husband I were very pleased with our visit to Island Subaru. Dennis, Sal and the staff were very pleasant and helpful to work with. We would defin My husband I were very pleased with our visit to Island Subaru. Dennis, Sal and the staff were very pleasant and helpful to work with. We would definitely recommend this dealership with anyone interested in buying a Subaru. More
by Lisa2018
Employees Worked With
Salvatore, Dennis Pustylnikov, Candice Steele
October 06, 2018
Very Pleased I was in the market for a new car and happened to stumble upon Subarus at the NY Auto Show . After a little research I realized this may be what I w I was in the market for a new car and happened to stumble upon Subarus at the NY Auto Show . After a little research I realized this may be what I was looking for and narrowed my search to two dealers. I decided on Island Subaru because they are on Staten Island, they have a larger inventory the salespeople were wonderful. I simply walked in several times to look, ask questions and each time I felt no pressure to buy nor did I feel like I was being a nuisance. When I did finally decide to buy the vehicle (and again) walked in my salesman Ramon (whom I had spoken to before) was leaving but he recommended me to his associate Andrew. Andrew took time to show me a similar vehicle to the one I was interested, talked me through all the options, explained the slight differences between this vehicle and the one I was interested in and made arrangements for it to be onsight the next day. Ramon called and made an appt with me for two days later, test drove the vehicle with me, talked me through all the options and features, and dedicated his entire time to the sale of the vehicle as well as the trade in. I was very impressed with the Subaru staff, would (and have) recommend them to family and friends. My only complaint is parking is difficult in the area but the staff are so accommodating to you and will work with you with parking as well. More
by Felecia1
Employees Worked With
Andrew Cortez, Ramon Benavides
October 04, 2018
saleswoman donna friendly people knew what i needed in a car and was very helpful would go back and buy another car. looking forward in the future to do business/ friendly people knew what i needed in a car and was very helpful would go back and buy another car. looking forward in the future to do business/ More
by alex
Employees Worked With
Donna Nocerino
October 02, 2018
Excellent Everyone was very friendly and helpful from start to finish. The process was smooth. I would recommend this dealership to anyone interested in purchas Everyone was very friendly and helpful from start to finish. The process was smooth. I would recommend this dealership to anyone interested in purchasing a Subaru. More
by J15
Employees Worked With
Greg Kemp, Dennis Pustylnikov, Donna Nocerino
September 26, 2018
Great sales I needed a car and my friends suggested Island Subaru. I went there and was helped by saleswoman Donna. She is nice and helpful. Great saleswoman. I needed a car and my friends suggested Island Subaru. I went there and was helped by saleswoman Donna. She is nice and helpful. Great saleswoman. More
by Ardoc
Employees Worked With
Donna Nocerino
September 24, 2018
First lease/purchase of a Subaru Started looking for a new lease in July 2018. Went to various dealers and brands in the NJ/NY area. Went into Island Subaru and met Ramon Benavides. I Started looking for a new lease in July 2018. Went to various dealers and brands in the NJ/NY area. Went into Island Subaru and met Ramon Benavides. I told Ramon basically what I was looking for and mentioned I was doing the legwork for my wife. He was very polite & understood that this would not be a quick process. Fast forward to Sep. 24, 2018 and I drove out with a Subaru Legacy Premium sedan. Ramon was great to work with. He is knowledgeable about the product and explained all the aspects of the car to my satisfaction. He has been a pleasure to work with. Sam & Candace from the finance area of the dealership made that end of my lease purchase quick & painless. I highly recommend anyone looking for a Subaru in the Staten Island area to walk in here, and make sure to ask for "Ramon". More
by Frustrated5
Employees Worked With
Sam Chyorny, Candice Steele, Ramon Benavides
September 22, 2018
Island Subaru I went in there with the car and price that I wanted to spend. They were very friendly and knowledgeable. I received everything I was looking for. In I went in there with the car and price that I wanted to spend. They were very friendly and knowledgeable. I received everything I was looking for. In the long process of getting a new car, they were so accommodating. More
by Ncsb10
Employees Worked With
Sal, Sam Chyorny
September 21, 2018
Very Grateful! Thank you so much Ramon! Very accommodating and very helpful! .Superb! Everyone’s so friendly and approachable too! Thank you so much! Thank you for t Thank you so much Ramon! Very accommodating and very helpful! .Superb! Everyone’s so friendly and approachable too! Thank you so much! Thank you for the Pizza! More
by RgrLcr
Employees Worked With
Ramon Benavides
