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Island Subaru

Staten Island, NY

4.8
357 Reviews

1257 Hylan Blvd

Staten Island, NY

10305

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Showing 357 reviews

November 13, 2024

Not too much pressure to complete deal. Excellent followup for customer satisfaction. Easy process to complete transaction. More

by wacher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Rodriguez, Misak
Nov 20, 2024 -

Island Subaru responded

Thank you so much for your kind words! We're thrilled to hear that you had a smooth and satisfying experience with us. We appreciate your feedback and look forward to assisting you again in the future!

October 13, 2024

Dealer was very helpful, he reviewed all documents, gave us different options about the protection/car warranty. Paperwork was very quick and he explained every detail. More

by Marika
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Pustylnikov
Oct 24, 2024 -

Island Subaru responded

Thank you for your positive feedback, Marika! We're glad to hear our team was helpful and thorough in explaining your options for protection and warranties. If you have any further questions, feel free to reach out! We appreciate your trust in us!

October 13, 2024

The whole service process was seamless and everyone was very attentive. I prefer to deal directly with Cecilia S. whenever possible. More

by dddeand
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Sterlacci, Chris Miros
Oct 24, 2024 -

Island Subaru responded

Hey there! We are thrilled to hear that you had a great experience with our team! If you have any questions or concerns, please feel free to stop by Island Subaru or give us a call. Thank you!

October 09, 2024

We had an amazing experience with Island Subaru. Our sales rep Engin Sarigul was very friendly and accommodating, he was very knowledgeable about the vehicle. They gave us a very good and straightfo More

by Chrishiela18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Engin Sarigul
Oct 24, 2024 -

Island Subaru responded

We had an amazing experience with Island Subaru. Our sales rep Engin Sarigul was very friendly and accommodating, he was very knowledgeable about the vehicle. They gave us a very good and straightforward deal, no run around nor try to sell us extra options for the car unlike other car dealers. Overall we are very pleased with our purchase and very happy with our new car.

October 08, 2024

Excellent service. Wonderful staff Very very pleased with the service staff and area - clean and polite More

by Perelsusan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecelia starlacci , Chris Miros
Oct 24, 2024 -

Island Subaru responded

Thank you for your wonderful review! We are happy to hear that you enjoy your visit to Island Subaru.

September 10, 2024

very smooth operation from sign in through repair completion.Cecilia kept me updated during my wait and Chuck performed all services in a timely manner. Great work everyone. More

by pazzword
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Miros
Sep 13, 2024 -

Island Subaru responded

We're delighted to hear that the process was smooth from start to finish. Cecilia's commitment to keeping you informed and Chuck's timely execution of services are key elements of our dedication to excellence. We truly appreciate your kind words and look forward to continuing to meet your expectations in the future.

September 10, 2024

I am very pleased with my vehicle purchased through Island Subaru. And I am pleased with the maintenance crew that has been very professional and courteous. More

by xenomonr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Miros
Sep 13, 2024 -

Island Subaru responded

It's great to hear you're happy with your vehicle purchase and our maintenance crew's professionalism. Thank you for choosing Island Subaru. We’re committed to providing exceptional service always.

September 09, 2024

Very professional and knowledgeable. Cecilia keep me informed throughout the service and about up coming service requirements. Complimentary car wash. Everything went very good. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Cecilia , Chris Miros
Sep 13, 2024 -

Island Subaru responded

Hi Jack! Thank you for your wonderful feedback! We're thrilled to hear about your positive experience and appreciate your kind words about Cecilia. Her professionalism and communication ensure our customers stay informed and satisfied. We're glad you enjoyed the complimentary car wash as well. Your satisfaction is our top priority, and we look forward to serving you again in the future!

August 26, 2024

This was my first time leasing a car and I was very nervous, but Seabastian Rodriguez and the other Subaru agents made me feel relaxed and at ease. They were all very friendly and outgoing. Sebastian More

by mtgmarch128
Recommend Dealer
Yes
Employees Worked With
Sebastian Rodriguez
Sep 03, 2024 -

Island Subaru responded

Thank you for sharing your first leasing experience with us! We're thrilled that Sebastian made the process easy and enjoyable with his friendly and knowledgeable service. It's great to know you felt comfortable during the test drives and appreciated his guidance with the MySubaru app. We’re grateful for your trust and look forward to seeing you again.

July 16, 2024

Friendly, helpful, knowledgeable Staff is pleasant, does their best to make the experience have the least amount of stress More

by Zoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celia, Chris Miros
Aug 08, 2024 -

Island Subaru responded

Thank you so much for your wonderful review, Zoe! We're thrilled to hear that our staff was friendly, helpful, and knowledgeable and that they made your experience as stress-free as possible. We appreciate your kind words and look forward to serving you again at Island Subaru!

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