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Island Hyundai
Staten Island, NY
1,255 Reviews
Island Auto Group is a multi franchise sales and service organization that is dedicated to creating lifelong customers. We recognize that to achieve this, we must provide exceptional automotive value for our customers, and the very best workplace experience for our team members.
We are committed, through support and service, to actively improve the greater community; and will continually work to earn the respect and trust of our customers, employees, and their families.
Island Auto Group will always be driven by fairness, the recognition of diversity, and respect for the individual.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,255 reviews
August 25, 2016
Leasing a Hyundai Great experience. Very friendly staff that was helpful and knowageable. They covered all bases with the car. All the people I came n contact with help Great experience. Very friendly staff that was helpful and knowageable. They covered all bases with the car. All the people I came n contact with helped me to the greatest extent. More
by mikeyhatz
Verified Customer
August 24, 2016
Great Came in to find a Genesis for my girl and they're getting an amazing deal on a brand new fully loaded ultimate Elantra on a 3-year lease and I also bo Came in to find a Genesis for my girl and they're getting an amazing deal on a brand new fully loaded ultimate Elantra on a 3-year lease and I also bought a sport sonata paid full cash price. Came from long island for the cars. More
by emili90110
Employees Worked With
Anthony
August 18, 2016
Lease Financing and final price of the lease including rebates confusing. Explainations of lease contract values not clearly stated with a 6 dollar descrepa Financing and final price of the lease including rebates confusing. Explainations of lease contract values not clearly stated with a 6 dollar descrepancy in final lease payment. More
by daughterofzzion
Employees Worked With
Anthony C
August 18, 2016
Hyundai This was a very good experience. I got a nice car for a fair price. The process was honest and straightforward. At the end of my lease agreement I pla This was a very good experience. I got a nice car for a fair price. The process was honest and straightforward. At the end of my lease agreement I plan on leasing another Hyundai from Island. More
by mikereis13
Employees Worked With
Anthony Colacino
August 18, 2016
SONATA John worked around my schedule and made the buying experience easier. He made the difference. This is my third Sonata and it gets better every time. John worked around my schedule and made the buying experience easier. He made the difference. This is my third Sonata and it gets better every time. More
by bells34
Employees Worked With
JOHN POMA
August 18, 2016
Review This was the 6th vehicle I purchased/leased from this facility (5 at Manfedi Hyundai and 1 at Island). The biggest downfall is having to wait 3 hours This was the 6th vehicle I purchased/leased from this facility (5 at Manfedi Hyundai and 1 at Island). The biggest downfall is having to wait 3 hours for the vehicle to be ready for delivery. In every other past vehicle, I would make a purchase 1 day and pick up the vehicle the next day. This time around, everything (from lease to pickup) was in 1 day. This is one area that needs improvement. More
by nealgoodman
Employees Worked With
Michael Orlando
August 16, 2016
Hyundai Elantra Came back to dealership with my daughter and experience was awesome. My salesperson treated her the same way I was treated the month before. Would d Came back to dealership with my daughter and experience was awesome. My salesperson treated her the same way I was treated the month before. Would definitely go back and recommended to others More
by rodgodfrey
Employees Worked With
Pete Scala
August 16, 2016
Island Hyundai first time I just purchased a new car from Island Hyundai, I love the car, they work with you, I didn't feel pressured it took a little long so be prepared to pu I just purchased a new car from Island Hyundai, I love the car, they work with you, I didn't feel pressured it took a little long so be prepared to put in some time but the service dept is really good, I would go back to this dealer More
by moz2363
Employees Worked With
Joe,,can't remember last name, middle aged, mild mannered, Chris Bellocchio
August 15, 2016
Deceptive, does unauthorized things to vehicles I bought my 2016 Hyundai at a dealership other then Island Hyundai but brought it to island for a service repair. When I gave my vehicle to Island my I bought my 2016 Hyundai at a dealership other then Island Hyundai but brought it to island for a service repair. When I gave my vehicle to Island my vehicle had perfectly fine undamaged like new license plate frames on it from the dealership where I purchased it from. When I picked up my vehicle the License plate frames were switched to Island auto group frames without my knowledge or consent. The work was not recorded on my receipt or work order and was never mentioned to me. I returned to the service Dept, addressed service manager Dante Lopez, and demanded my license plate frames back. He said he doesn't have them and said he will remove the frames they put on my vehicle. I told him no, I don't want them to touch my vehicle ever again and he responded fine we don't want your business anyway. I notified Hyundai corporate headquarters and filed a formal complaint, they told me the service Dept has no right to do what they did. I also contacted my attorney. Beware check your vehicle over very closely if you do business with this, in my opinion, crooked place. More
by Customer
Employees Worked With
Dante Lopez
August 12, 2016
my review we had a very rewarding experience,although we were there basically most of the day,they could have shortened our sale.and i was told to bring in my d we had a very rewarding experience,although we were there basically most of the day,they could have shortened our sale.and i was told to bring in my dd 214 for a veteran discount and dont find it on my bill of sale. More
by burm855
Employees Worked With
Anthony Colacino, Rocco Trentacosta, Ignazio Guiffre
