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Island Hyundai

Staten Island, NY

4.3
1,245 Reviews
Island Auto Group is a multi franchise sales and service organization that is dedicated to creating lifelong customers. We recognize that to achieve this, we must provide exceptional automotive value for our customers, and the very best workplace experience for our team members. We are committed, through support and service, to actively improve the greater community; and will continually work to earn the respect and trust of our customers, employees, and their families. Island Auto Group will always be driven by fairness, the recognition of diversity, and respect for the individual.
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1590 Hylan Blvd

Staten Island, NY

10305

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Showing 1,245 reviews

January 10, 2022

They advertise on Cars.com that the price of the car is $2,000 less than MSRP. When you go to their web site, the car actually has a $5,000 Retail Market adjustment. Which brings the car to over $3,000 m More

by joerose10
Recommend Dealer
No
Employees Worked With
Shanai Ortega, Monica Brown
Jan 25, 2022 -

Island Hyundai responded

Hi Joe, we are extremely sorry to hear you had an unpleasant experience with Island Hyundai. Your feedback is important to us. Please note that we provide specials for military members, college grads, and first responders. We are happy to hear that you were able to save more. Thank you for taking the time to write to us, and if you would like to further discuss our pricing, please reach out to our service department. Island Hyundai (844) 672-6134

November 09, 2021

Car that was advertised on cars.com was not available. Very disappointed in my experience More

by Jgreco62
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abby Maguire
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Island Hyundai responded

We are sorry to hear about your unsatisfying experience here at Island Hyundai. It is not our intention to mislead any customer of ours about our vehicles. While we do appreciate the feedback, we realize that your time is valuable and would like to extend our regret. Feel free to contact us if there is anything else we can do for you. Island Hyundai (844) 672-6134

August 03, 2021

Excellent salesperson, gave us a great deal on our 2021 Hyundai Elantra. I would recommend Island Hyundai to everyone More

by Nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Colacino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Island Hyundai responded

Hi Nancy! Thank you for taking the time to leave us a review! We appreciate your compliments about our dealership and sales member. We are also happy that our team here at Island Hyundai was able to find you a great deal on your new car! Please let us know if you have any questions or other comments! Island Hyundai (844) 672-6134

July 17, 2021

A truly professional and caring dealer - Thanks to Mike (Vice President), Joe (General Manager) and Richard Armstrong (Sales Dept.) got a super great deal on a new Hyundai Sonata SEL Plus. Picking up the More

by Rv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike and Joe
Jul 19, 2021 -

Island Hyundai responded

Thank you for taking the time to leave us a review. We apologize that you had an unsatisfying experience with us at Island Hyundai. It is not our intention to mislead any customer about pricing, discounts, sales, or services offered. Customer service is our priority so we appreciate your feedback as we do try to improve our services. Please feel free to reach out to us at your earliest convenience during business hours so that we can fix any outstanding issues and ensure that other customers do not share the same experience. Island Hyundai (844) 672-6134

Jul 28, 2021 -

Island Hyundai responded

EDIT 07/28/2021: Thank you for getting back to us! We are glad to know that our team at Island Hyundai was able to resolve any outstanding issues for you. We always do our best to build relationships with our customers to ensure satisfaction. Please let us know if you have any questions or further comments! Island Hyundai (844) 672-6134

May 14, 2021

Mike Jenkins was a pleasure to work with. He explained all the features of our new Sante Fe. He was patient with our questions. He explained the paperwork before anything was signed. I would recommend More

by demasi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Island Hyundai responded

Thank you for taking the time to leave a positive review! We hope you enjoy your new Santa Fe! Island Hyundai (844) 672-6134

May 06, 2021

JUST DID MY 2021 HYUNDAI ELANTRA SEL AND RICHIE ARMSTRONG AS ALWAYS GAVE ME A GREAT DEAL THIS IS MY 3 RD LEASE WITH ISLAND HYUNDAI. RICHIE WAS AMAZING AND I STRONGLY RECOMMEND RICHIE, FOR ALL YOUR AUTO SALES More

by ral gar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Island Hyundai responded

Thank you for the amazing review! We hope you enjoy your new 2021 Hyundai Elantra! Have a great day! Island Hyundai (844) 672-6134

April 26, 2021

They gave me a great deal on my new Hyundai. Highly recommend this dealership for your next car, the sales people were super helpful and informative as well. More

by Stanley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Farina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Chiaramonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Colacino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igli Kadriu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Island Hyundai responded

Thank you for the five star rating! We love to hear back from our customers. We prioritize our customers and we can see that with your successful experience. Let us know if there is anything more we can do for you!

March 19, 2021

Another great transaction with Igli !! He made the process easy fast and smooth !! He made sure i left the dealership happy again by making the best offers available to me. Thank You again Igli , my f More

by Tomnyc80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Igli Kadriu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Island Hyundai responded

Thank you! It's such a nice opportunity to serve you and your entire family! We appreciate you taking the time to leave us a positive review. If you have any questions or concerns, don't hesitate to contact us! We look forward to seeing you in the future.

January 28, 2021

when it comes to getting the car serviced they are the biggest ripoff on the planet...I found out from two mechanics that im being overcharged by $600 and i keep complaining about the engine running out o More

by sunbeads47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dante Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2020

See my previous note. I am not going to type all those words again as it is not letting me to g Beck and copy lol EDIT FOR OCT 2020. I worked with Matt D, I believe that was his name, and he was great More

by mcflmjig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Delise
Oct 29, 2020 -

Island Hyundai responded

We are so sorry to hear that your experience with us didn't go so well. This is definitely not how any customers of ours should be treated. We do appreciate your feedback as we do try to improve our services. If there is anything we could do to make things right, let us know how we could help!

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